Otis Elevator Company in Leicester is seeking a Customer Service Operator for OtisLine. You will act as the primary interface between internal and external customers, with potential to upskill into other areas of the customer service center.
Daily duties include handling emergency breakdown calls, answering customer questions promptly, and maintaining accurate information in Otis Business Systems. Training and development are provided to enable career progression.
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Crisis-Response Customer Care Agent in Leicester employer: Otis Elevator Company
Otis is an exceptional employer that prioritises employee growth and development, offering extensive training in technology, processes, and soft skills. Located in Leicester, our supportive work culture fosters collaboration and innovation, allowing you to thrive in a diverse team while contributing to a global leader in the elevator and escalator industry. With a strong focus on safety, ethics, and quality, we empower our employees to reach their full potential and build rewarding careers.