At a Glance
- Tasks: Maintain and repair escalators in the London Underground, ensuring passenger safety.
- Company: Join Otis, a leader in escalator engineering with a commitment to safety and innovation.
- Benefits: Competitive salary, overtime opportunities, pension, and employee scholarship schemes.
- Other info: Enjoy a dynamic work environment with intensive training and career growth opportunities.
- Why this job: Make a real difference in passenger safety while working with cutting-edge technology.
- Qualifications: NVQ Level 3 in Escalator Engineering and strong mechanical skills required.
The predicted salary is between 35000 - 45000 £ per year.
We are currently seeking an experienced escalator call out and repair engineer to join our Transport for London team, covering our London Underground escalator portfolio. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of escalator units.
On a typical day you will:
- Carry out breakdown and repair work on all escalators within the portfolio to achieve continual operation
- Work within the London Underground network, managing the portfolio of escalators within it
- Respond proactively and quickly to fix any breakdowns, aiming to achieve first‑time fix
- Liaise directly with the customer while on site to build a good working relationship
Qualifications:
- NVQ Level 3 in Escalator Engineering or equivalent, with significant experience in service and maintenance of escalators
- Experience as an escalator engineer with in‑depth knowledge of a variety of different brands of equipment
- Valid UK driver’s licence
- Flexibility to work overtime as required
- Strong mechanical and electrical engineering skills
- Commitment to safety as a priority
- Good communication skills
- Curiosity, adaptability, ability to work alone or in a team
- Comfortable using electronic and digital tools
Benefits:
- Competitive basic salary with opportunity to supplement earnings with overtime benefits
- 4 on 4 off 12‑hour shifts
- Pension, life assurance, paid maternity and paternity leave, and access to the Otis Rewards Scheme
- Employee Scholarship Scheme to support further qualifications, including bachelor’s and master’s degrees
- Intensive training in technology, processes and soft skills, with opportunities to exchange ideas with experienced colleagues
- Modern high‑quality work clothes, your own tools and an iPhone
- Regular occupational health and safety training and an employee support programme
Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.
Service Engineer - Call Out employer: Otis Elevator Co.
Otis Elevator Co. is an excellent employer, offering a dynamic work environment in the heart of London where your skills as an Escalator Service & Call-Out Engineer will be highly valued. With competitive salaries, comprehensive benefits, and opportunities for advanced training, we foster a culture of growth and safety, ensuring that our employees are well-equipped to excel in their roles while contributing to the safety and service continuity of the London Underground.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer - Call Out
✨Get Your Hands Dirty at Engineering Events
Join local engineering meetups or industry conferences related to mechanical engineering. Whether it's a workshop or a career fair, these events are goldmines for networking and getting a foot in the door. Plus, you can showcase your passion and enthusiasm directly to potential employers like Otis Elevator Co..
✨Connect with Professors & Peers
Tap into your university’s resources—professors often have connections in the industry. Don’t be shy to ask about potential openings or recommendations. Your classmates might also know of companies hiring. Often, it’s who you know that gets you in front of the right people!
✨Highlight Your Projects and Practical Experience
When you land those interviews, make sure to talk about your hands-on projects or internships. Whether it's a design project or hands-on experience with CAD software, specific examples will make you stand out. Companies like Otis Elevator Co. love to hear about practical applications of your skills.
✨Apply Directly on Company Websites
Check out the careers page of Otis Elevator Co. and apply directly through there. It shows initiative and interest in their specific values. Plus, you'll often find openings that aren't advertised on job boards, giving you a better chance to land that full-time gig!
We think you need these skills to ace Service Engineer - Call Out
Some tips for your application 🫡
Show Off Your Technical Expertise:In mechanical engineering, it’s vital to highlight your technical skills and projects. Make sure to include relevant software proficiency (like CAD tools) in your CV. If you've worked on specific engineering projects, detail your key contributions — we want to see how you’ve applied your skills in a practical setting!
Focus on Problem-Solving Examples:Employers in mechanical engineering love to see how you handle challenges. Use your cover letter to share specific instances where you’ve solved a complex problem or improved a design. This will show us you're not just knowledgeable but also capable of applying that knowledge effectively.
Highlight Relevant Certifications:Include any relevant certifications or training that can set you apart from the competition. Whether it's coursework from your degree, a recognised certification, or extra training in new technologies, we love to see candidates who continuously improve their skill set. This tells us you're serious about your career in engineering!
Tailor Your CV for the Role:Don’t forget to customise your CV for Otis Elevator Co. and the Service Engineer - Call Out role specifically. Pull examples from your experience that align with the job description — it shows us you've done your research and are genuinely interested in becoming part of the team. We recommend applying through our website to ensure your application gets to the right people!
How to prepare for a job interview at Otis Elevator Co.
✨Brush Up on Your CAD Skills
Since mechanical engineering often involves design processes, be ready to showcase your proficiency in CAD software like SolidWorks or AutoCAD. Bring along a digital portfolio or even some sketches that demonstrate your design capabilities — it’s a great way to show what you can bring to the table at Otis Elevator Co..
✨Prepare for Technical Questions
Expect technical questions that test your understanding of engineering principles and problem-solving skills. You might get hypothetical scenarios where you need to design a component or troubleshoot a mechanical system. Practising these types of questions will give you the confidence to tackle whatever comes your way!
✨Show Your Team Spirit
As a full-time mechanical engineer, collaboration is key! Be ready to share examples of past team projects or any experiences where you contributed to solving a complex problem with others. Demonstrating your ability to work in a team will resonate well with the interviewers at Otis Elevator Co..
✨Discuss Your Future Goals
Since this is a full-time position, your long-term vision is important. Be open about your career aspirations, whether it’s mastering a specific tool or leading projects. This shows that you're committed not just to learning but also to growing with Otis Elevator Co., making you a more appealing candidate.
