Service Engineer

Service Engineer

Brentford Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maintain lifts and escalators, ensuring passenger safety and providing technical solutions.
  • Company: Join Otis, a global leader in elevators and escalators with a focus on innovation.
  • Benefits: Competitive salary, overtime pay, modern tools, and a company car.
  • Why this job: Be part of a diverse team making a real impact on safety and technology.
  • Qualifications: NVQ level 3 in lift service and 24 months experience in the elevator sector.
  • Other info: Intensive training and career growth opportunities in a supportive environment.

The predicted salary is between 30000 - 42000 £ per year.

Role Overview

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and is looking for a maintenance mechanic for one of our entities located in London. You will ensure the safety of passengers by safely maintaining a portfolio of lifts and escalator units.

On a typical day you will:

  • Perform routine service checks on a number of units across the site, recording and escalating your findings to the field manager.
  • Be the face of the business, often providing updates to clients around work carried out.
  • React to sudden breakdowns, working with both passengers and the client to provide a technical solution to breakdown issues.
  • Perform minor repairs.

What’s In it For Me

  • The opportunity to work on site with some of our key clients.
  • Working with and on market leading tech.
  • Highly competitive salary along with overtime.

What you will need to be successful

  • Hold an NVQ level 3 in lift service, maintenance, or repair.
  • Hold a driver’s license.
  • You have at least 24 months of experience in the elevator sector.
  • You have good skills in electricity and electrical engineering.
  • You are a committed professional, with safety as your priority.
  • You are comfortable communicating to others.
  • You are curious, adaptable, and you know how to work alone or in a team.
  • You are comfortable using electronic and digital tools.

About Otis

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry\’s largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers. We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Service Engineer employer: Otis Elevator Co.

Otis Elevator Co. is an exceptional employer that prioritises safety, ethics, and employee development, making it a fantastic place for Service Engineers to thrive. Located in the vibrant city of London, employees benefit from competitive salaries, comprehensive training, and modern tools, all while working with cutting-edge technology in a supportive and diverse environment. With a strong focus on career growth and a commitment to innovation, Otis offers a rewarding experience for those looking to make a meaningful impact in the elevator and escalator industry.
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Contact Detail:

Otis Elevator Co. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer

✨Tip Number 1

Network like a pro! Reach out to your connections in the elevator industry and let them know you're on the hunt for a Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by brushing up on your technical knowledge and soft skills. Practice common interview questions and think about how your experience aligns with Otis's values of Safety, Ethics, and Quality. Show them you’re not just a fit for the role, but for the company culture too!

✨Tip Number 3

Don’t forget to showcase your adaptability and problem-solving skills during interviews. As a Service Engineer, you'll need to react quickly to breakdowns, so share examples of how you've tackled challenges in the past. This will help you stand out as a candidate who can handle the pressure!

✨Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Otis team. So, what are you waiting for? Get that application in!

We think you need these skills to ace Service Engineer

NVQ level 3 in lift service, maintenance, or repair
Electrical Engineering Skills
Safety Awareness
Communication Skills
Problem-Solving Skills
Technical Aptitude
Adaptability
Teamwork
Ability to Work Independently
Experience in the Elevator Sector
Routine Service Checks
Client Interaction
Minor Repair Skills
Use of Electronic and Digital Tools

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your relevant experience in lift service, maintenance, or repair, and don’t forget to mention your NVQ level 3 qualification. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Otis and how you can contribute to our commitment to safety and quality. Keep it concise but engaging – we love a good story!

Show Off Your Technical Skills: Since this role involves working with lifts and escalators, make sure to showcase your technical skills in electricity and electrical engineering. We’re keen to see how you’ve applied these skills in past roles, so give us some examples!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at Otis Elevator Co.

✨Know Your Stuff

Make sure you brush up on your technical knowledge related to lifts and escalators. Be ready to discuss your experience with routine service checks and minor repairs, as well as any specific challenges you've faced in the elevator sector.

✨Safety First

Since safety is a top priority for Otis, be prepared to talk about how you prioritise safety in your work. Share examples of how you've handled safety issues in the past and how you ensure compliance with safety standards.

✨Show Your Communication Skills

As a Service Engineer, you'll be the face of the business. Practice explaining technical concepts in simple terms, and think of examples where you've effectively communicated with clients or team members during breakdowns or service updates.

✨Be Curious and Adaptable

Otis values curiosity and adaptability, so come prepared to discuss how you've adapted to new technologies or processes in your previous roles. Highlight your willingness to learn and grow, especially in relation to the modern tools you'll be using.

Service Engineer
Otis Elevator Co.
Location: Brentford

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