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- Tasks: Ensure safety and maintain elevators and escalators while troubleshooting complex issues.
- Company: Join Otis, a global leader in safety and innovation.
- Benefits: Competitive pay, intensive training, modern tools, and a company vehicle.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on passenger safety and work with cutting-edge technology.
- Qualifications: NVQ 4 in lift servicing, driver's licence, and strong electrical skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Otis Gateshead, Washington Business Centre, Office OF11 & OF12, Turbine Business Park, Washington, SR5 3NZ
Date Posted: 2026-04-27
Country: United Kingdom
Role Overview: Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a Regional Technical Support Engineer for one of our entities located in the North East of the UK. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.
Responsibilities:
- Act as a subject matter expert for all things around lift problems and troubleshooting.
- Work with other branches to provide and support with diagnosis of highly complex issues.
- Provide coaching and development to others around technical issues.
Qualifications:
- Be qualified to NVQ 4 or equivalent within lift servicing and repairs.
- Hold a driver's licence.
- Good skills in electricity and electrical engineering.
- Committed professional, with safety as the priority.
- Comfortable communicating to others.
- Curious, adaptable, and able to work alone or in a team.
- Comfortable using electronic and digital tools.
Benefits:
- Remuneration in accordance with local financial standards / wage agreement.
- Intensive training in technology, processes & soft skills; opportunity to exchange ideas with experienced colleagues.
- Modern and high-quality work clothes, own tools, iPhone, and company vehicle.
Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.
To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Technician / Tester in Newcastle upon Tyne employer: Otis Elevator Co.
Contact Detail:
Otis Elevator Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician / Tester in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Otis through LinkedIn or industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific lift problems you've solved in the past. Show us your expertise and how you can contribute to safety and innovation!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and genuinely interested in joining the Otis team.
We think you need these skills to ace Technician / Tester in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technician / Tester role. Highlight your qualifications, especially your NVQ 4 or equivalent in lift servicing and repairs, and any relevant experience you have in troubleshooting lift problems.
Showcase Your Skills: Don’t forget to showcase your skills in electricity and electrical engineering. We want to see how you can contribute to our commitment to safety and quality, so be specific about your technical abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Otis and how your background makes you a great fit for the team. Keep it professional but let your personality come through.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Otis Elevator Co.
✨Know Your Stuff
Make sure you brush up on your knowledge of lift servicing and repairs. Be prepared to discuss specific technical issues you've encountered and how you resolved them. This will show that you're not just qualified, but also experienced and ready to tackle challenges head-on.
✨Safety First
Since safety is a top priority for Otis, be ready to talk about how you prioritise safety in your work. Share examples of how you've ensured safety in past roles, whether through proper procedures or innovative solutions. This will demonstrate your commitment to the company's values.
✨Communication is Key
As a technician, you'll need to communicate complex technical information clearly. Practice explaining technical concepts in simple terms, as you might have to coach others or collaborate with different branches. This will highlight your ability to work well in a team and support others.
✨Show Your Curiosity
Otis values curiosity and adaptability, so come prepared with questions about the role and the company. Ask about the latest technologies they use or how they approach problem-solving. This shows you're genuinely interested and eager to learn, which is a big plus!