At a Glance
- Tasks: Maintain and repair escalators in the London Underground, ensuring passenger safety.
- Company: Join Otis, a leader in escalator engineering with a commitment to innovation.
- Benefits: Competitive salary, overtime opportunities, pension, and employee support programmes.
- Other info: Enjoy intensive training and career growth opportunities in a supportive team.
- Why this job: Make a real difference in passenger safety while working in a dynamic environment.
- Qualifications: NVQ Level 3 in Escalator Engineering and experience in service and maintenance.
The predicted salary is between 35000 - 45000 £ per year.
We are currently seeking an experienced escalator call out and repair engineer to join our Transport for London team, covering our London Underground escalator portfolio. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of escalator units.
On a typical day you will:
- Carry out breakdown and repair work on all escalators within the portfolio to achieve continual operation
- Work within the London Underground network, managing the portfolio of escalators within it
- Respond proactively and quickly to fix any breakdowns, aiming to achieve first‑time fix
- Liaise directly with the customer while on site to build a good working relationship
Qualifications:
- NVQ Level 3 in Escalator Engineering or equivalent, with significant experience in service and maintenance of escalators
- Experience as an escalator engineer with in‑depth knowledge of a variety of different brands of equipment
- Valid UK driver’s licence
- Flexibility to work overtime as required
- Strong mechanical and electrical engineering skills
- Commitment to safety as a priority
- Good communication skills
- Curiosity, adaptability, ability to work alone or in a team
- Comfortable using electronic and digital tools
Benefits:
- Competitive basic salary with opportunity to supplement earnings with overtime benefits
- 4 on 4 off 12‑hour shifts
- Pension, life assurance, paid maternity and paternity leave, and access to the Otis Rewards Scheme
- Employee Scholarship Scheme to support further qualifications, including bachelor’s and master’s degrees
- Intensive training in technology, processes and soft skills, with opportunities to exchange ideas with experienced colleagues
- Modern high‑quality work clothes, your own tools and an iPhone
- Regular occupational health and safety training and an employee support programme
Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.
Service Engineer - Call Out in London employer: Otis Elevator Co.
Otis Elevator Co. is an excellent employer, offering a dynamic work environment in the heart of London where your skills as an Escalator Service & Call-Out Engineer will be highly valued. With competitive salaries, comprehensive benefits, and opportunities for advanced training, we foster a culture of growth and safety, ensuring that our employees are well-equipped to excel in their roles while contributing to the safety and service continuity of the London Underground.
