At a Glance
- Tasks: Maintain and repair escalators in the London Underground, ensuring passenger safety.
- Company: Join Otis, a global leader in elevator and escalator services.
- Benefits: Enjoy competitive salary, overtime opportunities, and extensive training.
- Other info: Flexible shifts with a focus on health and safety for all employees.
- Why this job: Be part of a diverse team making a real impact on urban transport.
- Qualifications: NVQ Level 3 in Escalator Engineering and experience in maintenance required.
The predicted salary is between 36000 - 60000 £ per year.
Role Location: London
Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? We are currently seeking an experienced escalator call out and repair engineer to join our Transport for London team, covering our London Underground escalator portfolio. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of escalator units.
On a typical day you will:
- Carry out breakdown and repair work on all escalators within the portfolio to achieve continual operation.
- Work within London Underground network, managing the portfolio of escalators within it.
- Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix.
- Liaise directly with the customer while on site to build a good working relationship.
What you will need to be successful:
- You will be qualified to at least NVQ Level 3 in Escalator Engineering with significant experience in service and maintenance of escalators.
- You must be an experienced escalator engineer with in-depth knowledge of a variety of different brands of equipment.
- Hold a valid UK drivers license.
- Flexibility is important and overtime may be required.
- You have good skills in mechanical and electrical engineering.
- You are a committed professional, with safety as your priority.
- You are comfortable communicating to others.
- You are curious, adaptable, and you know how to work alone or in a team.
- You are comfortable using electronic and digital tools.
What’s In it For Me / Benefits:
- You will be offered fantastic salary and benefits.
- 4 on 4 off 12 hour shifts.
- On top of a competitive basic salary, you will have the opportunity to supplement your earnings with Overtime.
- Benefits which include pension, Life Assurance, Paid Maternity, Paternity and access to the Otis Rewards Scheme.
- Employee Scholarship Scheme - Otis will support you through your studies if you wish to gain further qualifications including Bachelors and Masters Degrees.
- We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
- You will receive modern and high-quality work clothes, your own tools with an iPhone.
The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.
Apply today to join us and build what’s next!
Service Call Out Engineer - Escalators in London employer: Otis Elevator Co.
Otis Elevator Co. is an excellent employer, offering a dynamic work environment in the heart of London where your skills as an Escalator Service & Call-Out Engineer will be highly valued. With competitive salaries, comprehensive benefits, and opportunities for advanced training, we foster a culture of growth and safety, ensuring that our employees are well-equipped to excel in their roles while contributing to the safety and service continuity of the London Underground.
StudySmarter Expert Advice🤫
We think this is how you could land Service Call Out Engineer - Escalators in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Otis through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific escalator brands and your hands-on experience. Show them you’re not just qualified but passionate about what you do!
✨Tip Number 3
Don’t forget to showcase your soft skills! Being a great communicator is key in this role. Think of examples where you’ve built strong relationships with customers or worked effectively in a team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Otis family. Let’s get you on board!
We think you need these skills to ace Service Call Out Engineer - Escalators in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with escalators and any relevant qualifications. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Call Out Engineer role. Share your passion for safety and innovation, and let us know how you can contribute to our team.
Show Off Your Communication Skills:Since you'll be liaising with customers on-site, it's important to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you've built relationships in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re serious about joining our team at Otis!
How to prepare for a job interview at Otis Elevator Co.
✨Know Your Stuff
Make sure you brush up on your escalator engineering knowledge, especially the brands and models you'll be working with. Be ready to discuss your past experiences with breakdowns and repairs, as this will show your expertise and confidence in handling the role.
✨Safety First
Since safety is a top priority for the company, be prepared to talk about how you ensure safety in your work. Share specific examples of how you've handled safety protocols in previous roles, and demonstrate your commitment to maintaining a safe environment for yourself and others.
✨Build Rapport
During the interview, think about how you can connect with the interviewer. Show that you're not just technically skilled but also a great communicator. Discuss how you’ve built relationships with customers or colleagues in the past, as this will highlight your ability to work well in a team and with clients.
✨Be Ready for Scenarios
Expect scenario-based questions where you might need to explain how you'd handle specific breakdown situations. Practice articulating your thought process clearly and concisely, focusing on your problem-solving skills and ability to respond quickly under pressure.
