Otis Elevator Co. in Leicester is seeking a Service Operations Coordinator to join the Customer Care Centre. The role supports field operations, tracks shutdown lifts UK-wide, and ensures timely updates to customers, while managing SLA adherence and escalation when needed.
Working hours are 8:00am to 4:00pm, Monday to Friday. The successful candidate will handle permits, provide overflow call handling, and collaborate with stakeholders to keep customers informed.
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Service Operations Specialist – Customer Care in Leicester employer: Otis Elevator Co.
Otis London is an exceptional employer, offering a dynamic work environment where safety and innovation are at the forefront of our operations. As part of the TfL escalator team, you'll benefit from extensive training and development opportunities, alongside a competitive rewards scheme that recognises your hard work. Join us in London, where you can make a meaningful impact on the daily lives of commuters while enjoying a supportive culture that values your growth and well-being.
