At a Glance
- Tasks: Be the first point of contact for customers with equipment issues and manage alarm calls.
- Company: Join Otis Elevator Co., a global leader in elevators and escalators.
- Benefits: Receive training, growth opportunities, and be part of a supportive team.
- Other info: Dynamic work environment with potential for career advancement.
- Why this job: Make a difference by helping customers and developing valuable skills.
- Qualifications: No prior experience needed; just a passion for customer service.
The predicted salary is between 24183 - 29557 £ per year.
Otis Elevator Co. is recruiting a Customer Advisor for our Emergency Desk in Leicester.
You will be the first point of contact for customers with equipment issues, working with the Inbound Call team from Otisline.
You will answer alarm calls, follow scripts, and manage the Otisline Inbox while developing skills across the customer service centre.
Training will be provided and opportunities for growth exist in a global leader in elevators and escalators.
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Emergency Desk Customer Advocate – Leicester employer: Otis Elevator Co.
Otis Elevator Co. is an excellent employer, offering a dynamic work environment in the heart of London where your skills as an Escalator Service & Call-Out Engineer will be highly valued. With competitive salaries, comprehensive benefits, and opportunities for advanced training, we foster a culture of growth and safety, ensuring that our employees are well-equipped to excel in their roles while contributing to the safety and service continuity of the London Underground.
