Customer Care Champion: Inbound Calls & Tech Dispatch in Leicester

Customer Care Champion: Inbound Calls & Tech Dispatch in Leicester

Leicester Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
Otis Elevator Co.

At a Glance

  • Tasks: Be the voice of Otis, helping customers with their equipment issues and ensuring top-notch service.
  • Company: Join Otis Elevator Co., a leader in the industry with a strong reputation.
  • Benefits: Receive training, career growth opportunities, and a supportive work environment.
  • Why this job: Make a real difference by helping customers and building your career in a dynamic field.
  • Qualifications: Excellent communication skills and a passion for customer service are essential.

The predicted salary is between 25000 - 32000 Β£ per year.

Otis Elevator Co. is seeking a Customer Care Champion to join our Inbound Call team in Leicester. In this role, you will be the first point of contact for customers facing equipment issues, ensuring high-quality service and efficiency in managing calls and complaints.

The ideal candidate should possess excellent communication skills, a customer-centric mindset, and resilience in stressful situations. This position offers training and the opportunity to build a career with a leader in the industry.

Customer Care Champion: Inbound Calls & Tech Dispatch in Leicester employer: Otis Elevator Co.

Otis Elevator Co. is an exceptional employer, offering a supportive work culture that prioritises employee development and career progression. Located in Leicester, our team enjoys comprehensive training programmes and the chance to work with industry leaders, making it a rewarding environment for those passionate about customer service and technology.

Otis Elevator Co.

Contact Details:

Otis Elevator Co. Recruitment Team

We think you need these skills to ace Customer Care Champion: Inbound Calls & Tech Dispatch in Leicester

Communication Skills
Customer-Centric Mindset
Resilience
Call Management
Complaint Resolution
Efficiency
Problem-Solving Skills