Service New Business Sales Executive in Kent

Responsibilities:

• Proactively identify and pursue new business opportunities within the lift maintenance sector.
• Build and manage a robust pipeline of prospects, targeting decision-makers across property management, facilities, and engineering sectors.
• Lead the full sales process from initial contact through to contract signature, with a focus on long-term service agreements.
• Manage, lead and complete tender submissions including full commercial review.
• Conduct site visits and consultative meetings to understand client needs and position tailored solutions.
• Prepare and deliver compelling proposals and presentations that demonstrate value and ROI.
• Collaborate with internal teams to ensure smooth handover post-sale—your focus remains on winning new business.
• Maintain accurate records of all sales activity, pipeline progress, and forecasting in the CRM system.
• Stay informed on industry trends, competitor offerings, and regulatory changes to maintain a competitive edge.

Measured KPI’s:

• New Business – Number of new units secured on contract vs plan
• Qualified Leads Generated – Number of qualified leads generated vs plan (20-25 per week)
• New Opportunities Created – Number of new sales opportunities added to CRM.
• Client Meetings – Number of first-time or follow-up meetings attended with prospects.
• Proposal Submissions – Number of formal proposals or quotes sent.
• Win Rate – % of opportunities won vs. total pursued.
• Forecast Accuracy – Alignment between forecasted and actual sales.
• CRM Data Accuracy – % of opportunities with complete and up-to-date data

Skills and Qualifications:

• Proven track record in B2B new business sales, ideally within lift maintenance, facilities management, or technical services.
• Strong hunter mentality—driven by targets, motivated by growth, and passionate about winning new clients.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with the ability to manage long and complex sales cycles.
• Comfortable working independently and managing your own pipeline.
• Proficient in CRM systems and Microsoft Office Suite.
• Willingness to travel.
• Full UK driving licence essential as role will involve travel to client sites and company regional offices.

Desirable:

• Experience selling service contracts or maintenance agreements.
• Familiarity with the lift industry, regulations, and compliance standards.

Liftec Express is a group of core specialist businesses which focus on the supply, installation, maintenance, repair and modernisation of all types of lift equipment in commercial and residential properties. We pride ourselves on delivering the benefits of a large organisation, whilst maintaining the flexibility and local delivery of a regional service provider. Our success and growth is the result of repeat business from a broad base of satisfied customers. Liftec Express is an industry leader, capable of delivering a wide range of national services to both the public and private sector, offering high levels of support and customer care. Our positive can-do approach to customer requests makes us stand out in the industry and reinforces our desire to build long-term customer relationships. We believe the culture of dedication, professionalism and the desire to succeed is found in all of our people who in turn, are our assets that make things happen for our customers. We strive to be the best which means we set big goals, rise to achieve them, and win as a team.