At a Glance
- Tasks: Lead repair operations and manage a skilled team to deliver high-quality projects.
- Company: Join Otis, the global leader in elevators and escalators, known for innovation and safety.
- Benefits: Enjoy competitive salary, company car, generous holiday, and private healthcare.
- Other info: Be part of a diverse community with excellent career progression opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in lift industry and proven leadership in engineering teams required.
The predicted salary is between 42750 - 52250 £ per year.
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is seeking an experienced Repair Manager to lead our repair operations across the South West region. This is a fantastic opportunity for a proven lift industry leader to take ownership of a significant repair portfolio, driving operational performance, customer satisfaction and financial results.
Leading a team of skilled engineers, you'll be responsible for the successful planning, forecasting and delivery of repair projects, ensuring works are completed safely, efficiently and to the highest standards while developing the capability of your team and supporting future business growth.
As a Repair Manager, you will:
- Develop and manage plans to deliver monthly repair targets in line with company processes and objectives.
- Take ownership of project delivery, ensuring repair works are completed safely, efficiently and to a high standard.
- Ensure repair surveys are completed promptly, and works are planned effectively with customers and their representatives.
- Act as the primary customer interface throughout the repair lifecycle, building strong relationships and delivering an outstanding customer experience.
- Identify opportunities for additional works and contract growth whilst maintaining customer satisfaction.
- Monitor and improve performance through regular review of KPIs, labour utilisation, material spend and project productivity.
- Deliver monthly margin, volume and efficiency targets across the region.
- Produce accurate forecasts and maintain visibility of project performance using repair planning tools.
- Recruit, lead, coach and develop a high-performing team of repair engineers and supervisors.
- Identify capability gaps and implement development plans to strengthen technical and leadership skills across the team.
- Drive continuous improvement initiatives to enhance operational efficiency and commercial performance.
To be successful in this role, you will:
- Be an experienced lift industry professional with a strong technical repair background.
- Have previous experience leading and developing field-based engineering teams.
- Demonstrate a strong track record of delivering operational and financial targets.
- Possess excellent commercial awareness and a strong understanding of profit and loss management.
- Have experience in planning, forecasting, project delivery and resource management.
- Be highly customer focused with the ability to build credibility with both customers and internal stakeholders.
- Be a confident leader who can motivate teams, drive accountability and deliver results.
- Have a proven history of improving performance, productivity and team capability.
Why Join Otis?
- Competitive salary
- Company car or car allowance
- Matched pension contributions of up to 6.5%
- 25 days holiday plus bank holidays
- Option to purchase up to 5 additional days annual leave
- Private healthcare
- Employee Assistance Programme
- Life assurance
- Access to industry-leading training and development
- Career progression opportunities with the world's leading lift and escalator company
If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.
Repairs Manager in Bristol employer: Otis Elevator Co.
Otis London is an exceptional employer, offering a dynamic work environment where safety and innovation are at the forefront of our operations. As part of the TfL escalator team, you'll benefit from extensive training and development opportunities, alongside a competitive rewards scheme that recognises your hard work. Join us in London, where you can make a meaningful impact on the daily lives of commuters while enjoying a supportive culture that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Manager in Bristol
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Otis Elevator Co., apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Repairs Manager in Bristol
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Otis Elevator Co. specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Otis Elevator Co.
✨Know Your Manufacturing Processes
Before you walk into the interview with Otis Elevator Co., brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Otis Elevator Co. value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
