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- Tasks: Lead and support field operations, ensuring quality service and training for colleagues.
- Company: Join Otis, a global leader in elevator and escalator manufacturing and service.
- Benefits: Enjoy remote work options, generous vacation, health coverage, and tuition reimbursement.
- Why this job: Be part of a diverse team driving innovation and making a real impact worldwide.
- Qualifications: High school diploma required; 5+ years in the elevator industry and management experience needed.
- Other info: Willingness to travel up to 50% is essential for this role.
The predicted salary is between 36000 - 60000 £ per year.
Associate Regional Field Operations Manager – Canada page is loaded Associate Regional Field Operations Manager – Canada Apply remote type Remote locations LOC13038 1655 The Queensway East,Mississauga,Ontario,L4X 2Z5,Canada LOC13042 16 Trinity Square,Toronto,Ontario,M5G 1B1,Canada time type Full time posted on Posted 14 Days Ago job requisition id 20131010 Date Posted: 2025-05-12 Country: Canada Location: LOC13038 1655 The Queensway East,Mississauga,Ontario,L4X 2Z5,Canada Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis Elevator Company is searching for a highly motivated Associate Regional Field Operations Manager to provide direction, support, and leadership for all field operations within the Canada operating area. On a typical day you will: Provide on-going training, development, and leadership to the service and repair colleagues Responsible for the quality of all service and repair field operations for the operating area; inclusive of ensuring we have the appropriate allocation of resources to meet our customers\’ needs Investigate and resolve all critical customer issues Advocate for usage of digital tools and applications for our service colleagues Lead process workshops and ensure strict adherence to service processes Monitor field tests as well as first inspection and data reports Consult with service managers regarding problems encountered with service performance Assess improvement opportunity patterns and determine solutions to ensure service projects are completed to satisfaction and within reasonable timeframe What you will need to be successful: High school diploma or equivalent required; bachelor’s degree preferred 5+ years elevator industry experience required Management experience required Ability to thrive in a dynamic, team-oriented work environment Strong verbal and written communication skills necessary to build relationships and set clear expectations with both internal and external stakeholders Self-motivated individual capable of managing multiple projects and responsibilities simultaneously Comfortable working in a technical setting with proficiency in Microsoft-based computer software Demonstrates strong leadership, goal-oriented mindset, and excellent time management and organizational abilities Willingness to travel up to 50% of the time Additional Comments: Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position. What we offer: We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage. Enjoy three weeks of paid vacation, along with paid company holidays We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being. Life insurance and disability coverage to protect you and your family. Voluntary benefits, including options for legal, pet, home, and auto insurance. We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families. Pursue your educational goals with our tuition reimbursement program. Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. W e move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry\’s largest Service portfolio . You may recognize our products in some of the world ’ s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa a nd the Petronas Twin Towers ! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians , all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of a n innovative global industry leader with a resilient business model. You ’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge . We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs . Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do . We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. Privacy Policy and Terms: Click on this link to read the Policy and Terms Similar Jobs (1) Manager, Repair Ops remote type On-Site locations LOC13042 16 Trinity Square,Toronto,Ontario,M5G 1B1,Canada time type Full time posted on Posted 30+ Days Ago About Us We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what\’s possible to thrive in a taller, faster, smarter world. #J-18808-Ljbffr
Associate Regional Field Operations Manager - Canada employer: Otis Elevator Co.
Contact Detail:
Otis Elevator Co. Recruiting Team
careers@otis.com
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Regional Field Operations Manager - Canada
✨Tip Number 1
Familiarise yourself with the elevator industry, especially in Canada. Understanding local regulations, market trends, and key players can give you an edge during interviews and discussions.
✨Tip Number 2
Network with professionals in the field operations and elevator industry. Attend relevant events or join online forums to connect with current employees at Otis or similar companies, which could provide valuable insights and referrals.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams or projects in the past. Be prepared to discuss specific challenges you faced and how you overcame them.
✨Tip Number 4
Showcase your proficiency with digital tools and applications relevant to field operations. Being able to discuss your experience with technology will highlight your readiness to advocate for digital solutions within the company.
We think you need these skills to ace Associate Regional Field Operations Manager - Canada
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the elevator industry and management roles. Emphasise your leadership skills and any specific achievements that align with the responsibilities of the Associate Regional Field Operations Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background and skills make you a perfect fit for Otis Elevator Company, particularly in terms of safety, ethics, and quality.
Highlight Technical Proficiency: Since the role requires comfort in a technical setting, be sure to mention your proficiency with Microsoft-based software and any other relevant digital tools. Provide examples of how you've used these tools in past roles.
Showcase Communication Skills: Given the importance of strong verbal and written communication in this role, include examples of how you've successfully built relationships with stakeholders in previous positions. This could be through managing teams or resolving customer issues.
How to prepare for a job interview at Otis Elevator Co.
✨Showcase Your Leadership Skills
As an Associate Regional Field Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully led a team or managed a project, highlighting how you motivated others and achieved results.
✨Understand the Elevator Industry
With 5+ years of elevator industry experience required, make sure you're well-versed in current trends and challenges within the sector. Research Otis Elevator Company’s products and services, and be ready to discuss how your knowledge can contribute to their operations.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your technical skills and knowledge related to field operations. Be prepared to answer questions about digital tools and applications that are relevant to the service and repair processes.
✨Demonstrate Problem-Solving Abilities
The job involves investigating and resolving critical customer issues. Think of specific instances where you've successfully identified problems and implemented effective solutions. This will show your potential employer that you can handle challenges effectively.