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- Tasks: Lead a dynamic repair team and optimise processes to meet targets.
- Company: Join Otis, the global leader in elevators and escalators.
- Benefits: Competitive salary, bonus scheme, 25 days holiday, and employee scholarships.
- Why this job: Make an impact in a fast-paced environment with a focus on innovation.
- Qualifications: Lift industry experience and strong leadership skills required.
- Other info: Be part of a diverse team committed to safety and quality.
The predicted salary is between 36000 - 60000 £ per year.
Location: Otis Bristol Rooms 201 – 205, Regus Aztec West, 2430, The Quadrant, Aztec W, BS32 4AQ, UK
Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? As a Repair Manager, you will:
- Develop and manage a plan to deliver on monthly targets in line with Company repair processes
- Ensure works surveys are carried out in a timely manner and plan activities with customer representatives
- Optimise opportunities for additions to contract with regard to cost and time
- Ensure work is carried out to a high standard to customers’ satisfaction
- Identify opportunities for field and process efficiency by regularly monitoring and reviewing KPIs, material spend and labour hours
- Ensure monthly margin, volume and efficiency targets are achieved on repair works
- Provide accurate forecasting using the monthly repair planner
- Recruit, manage and lead the Repair team in order to improve overall performance levels and develop necessary talent
- Assess team’s skills and drive improvement to close skill gaps
What’s on offer for you:
- A highly competitive salary, car policy and bonus scheme
- Market leading pension, with options to increase employee contributions
- 25 days holiday plus bank holidays with the opportunity to buy more at the start of each year
- Benefits central, providing discount and money back from various retail partners
- Investment in you, with the opportunity to utilise our employee scholarship programme
To be successful in this role you will:
- Be a Lift Industry Professional with a strong technical and repair background
- Demonstrate the ability to over-perform and show the leadership skills required to develop the repair team
- Have a strong commercial awareness and have a solid understanding of P&L
- Be able to demonstrate a background in strong planning, forecasting and project experience
- Have a track record in successfully managing field-based engineers
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model.
We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering and Major Projects. Our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.
Become a part of the Otis team and help us #Buildwhatsnext!
Repair Manager in Bristol employer: Otis College of Art and Design
Contact Detail:
Otis College of Art and Design Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repair Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their focus on safety, ethics, and quality, and be ready to discuss how your experience aligns with these principles.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've successfully managed teams or projects in the past. Highlight your ability to drive performance and improve processes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Otis and contributing to our mission.
We think you need these skills to ace Repair Manager in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repair Manager role. Highlight your technical background and leadership skills, as these are key for us. Use specific examples that showcase your experience in planning and managing teams.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the lift industry and how your values align with ours at Otis. Don’t forget to mention your commercial awareness and any relevant achievements.
Showcase Your Achievements: When filling out your application, be sure to include quantifiable achievements. Whether it’s improving efficiency or hitting targets, we love to see numbers that demonstrate your impact in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Otis College of Art and Design
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to the lift industry. Be prepared to discuss your repair background in detail, as well as any relevant project experience. This will show that you’re not just a candidate, but a true professional who understands the ins and outs of the role.
✨Showcase Your Leadership Skills
As a Repair Manager, you'll need to demonstrate strong leadership abilities. Think of examples from your past where you've successfully managed teams or improved performance levels. Be ready to share how you’ve developed talent and closed skill gaps within your team.
✨Understand the Business
Familiarise yourself with the company's commercial aspects, especially P&L. Be prepared to discuss how you can optimise contract opportunities and improve efficiency. Showing that you have a solid understanding of the business side will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing KPIs or dealing with customer representatives. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to think on your feet during the interview.