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- Tasks: Lead quality assurance and compliance for innovative projects in a dynamic environment.
- Company: Join Otis, a global leader in elevators and escalators with a commitment to innovation.
- Benefits: Strong salary, career progression, funded study schemes, and a supportive culture.
- Why this job: Make a real impact on safety and quality in iconic projects worldwide.
- Qualifications: ISO 9001 Lead Auditor and 5+ years in Quality Management required.
- Other info: Be part of a diverse team dedicated to excellence and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? The Quality Manager will be responsible for ensuring all works, maintenance, materials, designs, documentation and supply chain activities comply with the Contract, TfL standards, Applicable Law, and Good Industry Practice. They will lead quality assurance, quality control, documentation, audits, and compliance for the entire contract scope.
Responsibilities
- Quality Management System Leadership
- Maintain and implement a Contract-specific Quality Plan aligned with:
- ISO 9001
- TfL Quality Requirements
- Contract Schedule 10 obligations
- Ensure all quality processes (design, manufacture, installation, testing, maintenance) are in place, controlled, and auditable.
- Design Assurance & Documentation Control
- Ensure compliance with design approval, verification, validation, and assurance requirements.
- Review and approve technical documentation, test certificates, maintenance records, and compliance evidence.
- Manage configuration control and documentation changes throughout the contract lifecycle.
- Audit & Assurance
- Lead internal audits, supplier audits, and subcontractor quality audits.
- Prepare for and support TfL audits, inspections, and quality reviews.
- Track non-conformances (NCRs), corrective actions, preventive actions, and closure.
- Maintain audit trails and compliance evidence for contractual inspection rights (Clause 41).
- Installation & Maintenance Quality Control
- Ensure all works comply with:
- Contract specifications
- Technical standards
- Safety-critical requirements
- Approved RAMS and method statements
- Perform field quality inspections and acceptance checks.
- Verify material compliance, workmanship quality, and traceability.
- Ensure defects are managed under contractual warranty and defect remediation procedures.
- Supplier & Subcontractor Quality Management
- Assess and approve subcontractors from a quality perspective.
- Ensure suppliers comply with:
- Contract requirements
- Applicable Laws
- TfL supply chain standards
- Oversee incoming inspection, FAT/SAT quality checks, and certification.
- Performance, Reporting & Data Integrity
- Maintain performance data in line with contractual KPIs.
- Ensure accurate and timely reporting of compliance, performance, and quality metrics.
- Support continuous improvement obligations (Contract imposes yearly improvement targets).
- Risk Management
- Identify quality risks and implement mitigation strategies.
- Participate in risk reviews and ensure quality impacts are captured.
- Support safety and environmental teams where quality interfaces with HSE.
- Compliance Management
- Ensure full compliance with:
- Contract
- TfL engineering standards
- ISO 9001 QMS
- Applicable regulatory requirements
- Maintain a master document library and ensure traceable, controlled records for:
- Materials
- Workmanship
- Inspections
- Maintenance
- Testing
- Assurance submissions
Experience & Qualifications
- Required Qualifications
- ISO 9001 Lead Auditor (essential)
- Degree or diploma in engineering / quality management (preferred)
- Chartered Quality Professional (CQI) is a bonus
- Experience
- Minimum 5+ years Quality Management experience in:
- Rail
- Infrastructure
- Mechanical/Electrical systems
- Construction or asset maintenance
- Strong understanding of:
- Assurance frameworks
- Technical documentation
- Rail or transport quality governance
- Experience with TfL or UK infrastructure clients is a major benefit.
- Skills
- Strong auditing and compliance ability
- Excellent documentation control & reporting
- Ability to lead suppliers and subcontractors on quality compliance
- Strong communication with technical and non-technical stakeholders
What can we offer you?
- Strong Remuneration Package
- A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme
- A culture which encourages innovative ideas and appreciates our talent is the key to our success
Apply today to join us and build what’s next!
Quality Manager in Brentford employer: Otis College of Art and Design
Contact Detail:
Otis College of Art and Design Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager in Brentford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Quality Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of ISO 9001 and TfL standards. Be ready to discuss how your experience aligns with the responsibilities listed in the job description. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Don’t forget to showcase your auditing skills! Bring examples of past audits you’ve led or participated in, and highlight how you’ve tackled non-conformances. This will demonstrate your hands-on experience and commitment to quality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Otis. Let’s build what’s next together!
We think you need these skills to ace Quality Manager in Brentford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Quality Manager role. Highlight your experience with ISO 9001 and any relevant projects that showcase your quality management skills. We want to see how you fit into our values of Safety, Ethics, and Quality!
Showcase Your Experience: Don’t just list your previous jobs; explain how your past roles have prepared you for this position. Focus on your auditing experience and any work with TfL or UK infrastructure clients. We love seeing concrete examples of your achievements!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for clarity in documentation, so show us you can communicate effectively!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Otis College of Art and Design
✨Know Your Quality Standards
Familiarise yourself with ISO 9001 and TfL quality requirements. Be ready to discuss how you've implemented these standards in your previous roles, as this will show your understanding of the expectations for the Quality Manager position.
✨Prepare for Technical Questions
Expect questions about design assurance, documentation control, and audit processes. Brush up on your experience with technical documentation and compliance evidence, as well as any specific projects where you led audits or quality checks.
✨Showcase Your Leadership Skills
As a Quality Manager, you'll need to lead teams and manage subcontractors. Prepare examples of how you've successfully led quality initiatives or improved processes in past roles, highlighting your ability to communicate effectively with both technical and non-technical stakeholders.
✨Demonstrate Continuous Improvement Mindset
Be ready to discuss how you've contributed to continuous improvement in your previous positions. Share specific examples of how you've identified quality risks and implemented mitigation strategies, as this aligns with the company's commitment to innovation and excellence.