Escalator Service Engineer in Brentford

Escalator Service Engineer in Brentford

Brentford Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maintain and repair escalators in the London Underground, ensuring passenger safety.
  • Company: Join Otis, a global leader in escalator and elevator services.
  • Benefits: Competitive salary, overtime pay, pension, and educational support for further qualifications.
  • Why this job: Be part of a diverse team making a real impact on urban transport safety.
  • Qualifications: NVQ Level 3 in Escalator Engineering and experience in service and maintenance.
  • Other info: Enjoy a supportive work environment with opportunities for career growth and training.

The predicted salary is between 30000 - 42000 £ per year.

Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK.

Role Overview

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? We are currently seeking an experienced escalator engineer to join our Transport for London team, covering our London Underground escalator portfolio. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of escalator units.

On a typical day you will:

  • Carry out breakdown and repair work on all equipment across site (escalators) within the portfolio to achieve continual operation.
  • Work within London Underground network, managing the portfolio of escalators within it.
  • Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix.
  • Liaise directly with the customer while on site to build a good working relationship.

What you will need to be successful:

  • You will be qualified to at least NVQ Level 3 Escalator Engineering with significant experience in service and maintenance of escalators.
  • You must be an experienced escalator engineer with in-depth knowledge of a variety of different brands of equipment.
  • Hold a valid UK drivers license.
  • Flexibility is important and overtime may be required.
  • You have good skills in mechanical and electrical engineering.
  • You are a committed professional, with safety as your priority.
  • You are comfortable communicating to others.
  • You are curious, adaptable, and you know how to work alone or in a team.
  • You are comfortable using electronic and digital tools.

What’s In it For Me / Benefits:

  • You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
  • On top of a competitive basic salary, you will have the opportunity to supplement your earnings with Overtime.
  • Benefits which include pension, Life Assurance, Childcare Vouchers, Paid Maternity, Paternity and Sick leave, reduced rate private medical insurance, and access to the Otis Rewards Scheme.
  • Employee Scholarship Scheme - Otis will support you through your studies if you wish to gain further qualifications including Bachelors and Masters Degrees.
  • We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
  • You will receive modern and high-quality work clothes, your own tools with an iPhone.
  • The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

Become a part of the Otis team and help us #Buildwhatsnext!

Escalator Service Engineer in Brentford employer: Otis College of Art and Design

Otis is an exceptional employer, offering a long-term contract in a crisis-proof industry with a strong focus on safety, ethics, and employee development. Located in Brentford, London, employees benefit from competitive salaries, extensive training opportunities, and a supportive work culture that values innovation and collaboration. With access to the Employee Scholar Program and a diverse team, Otis empowers its workforce to grow and thrive while contributing to iconic projects worldwide.
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Contact Detail:

Otis College of Art and Design Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Escalator Service Engineer in Brentford

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Otis on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific escalator brands and your hands-on experience. Show them you’re not just qualified but passionate about what you do!

✨Tip Number 3

Don’t forget to highlight your soft skills! Being able to communicate effectively with customers and team members is key. Share examples of how you've built relationships in past roles.

✨Tip Number 4

Apply through our website for the best chance! It shows you're serious about joining the team and makes it easier for us to track your application. Plus, you’ll get all the latest updates directly from us!

We think you need these skills to ace Escalator Service Engineer in Brentford

Escalator Engineering
Mechanical Engineering
Electrical Engineering
Breakdown and Repair Skills
Customer Liaison
Safety Awareness
Problem-Solving Skills
Flexibility
Communication Skills
Digital Tool Proficiency
Teamwork
Adaptability
NVQ Level 3 Qualification

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Escalator Service Engineer role. Highlight your relevant experience, especially in escalator maintenance and repair, and don’t forget to mention your NVQ Level 3 qualification!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for safety and innovation in the escalator industry. Share specific examples of how you've tackled challenges in previous roles.

Show Off Your Communication Skills: Since you'll be liaising with customers on-site, it's important to showcase your communication skills. Mention any experiences where you’ve built strong relationships or resolved issues effectively.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!

How to prepare for a job interview at Otis College of Art and Design

✨Know Your Stuff

Make sure you brush up on your escalator engineering knowledge, especially the brands and models you'll be working with. Be ready to discuss specific maintenance techniques and troubleshooting methods you've used in the past.

✨Safety First

Since safety is a top priority for the company, be prepared to talk about how you ensure safety in your work. Share examples of how you've handled safety protocols or emergencies in previous roles.

✨Build Rapport

During the interview, show that you're not just a technical whiz but also a people person. Talk about your experience liaising with customers and how you build good working relationships on site.

✨Show Your Flexibility

Highlight your adaptability and willingness to work overtime when needed. Share instances where you've had to adjust your schedule or approach to meet urgent demands or breakdowns.

Escalator Service Engineer in Brentford
Otis College of Art and Design
Location: Brentford
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