At a Glance
- Tasks: Lead guest experiences and ensure a safe, welcoming environment.
- Company: Innovative hospitality startup revolutionising sleep with digitised pod hotels.
- Benefits: Dynamic work environment with opportunities for growth and development.
- Other info: Join a team dedicated to creating seamless, frictionless stays for guests.
- Why this job: Be part of a groundbreaking concept that enhances travel experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
We're a new, innovative, hospitality startup revolutionising sleep with our digitised pod hotel concept. Designed for next-generation travellers who crave frictionless, seamless customer experiences. We've learned from low-cost airlines and the proven Japanese pod hotels to create a bespoke concept with an industry-first, fully digitised customer journey.
What You'll Do
- Lead the guest experience - Create an environment that's safe, welcoming and efficient. Handle issues with confidence and care.
- Safety first - Always be vigilant and alert. Engage, and respond with calm, follow protocol. Guest and team safety is paramount.
- Manage the flow - Monitor and control guest traffic across high volume transitions: arrivals, departures, communal spaces avoiding friction, queues or confusion.
- Maintain the space - Keep our gallery and huddle impeccably clean, presentable and brand aligned. Partner with housekeeping and maintenance to deliver the standard.
- Own the business mindset - Come to work with passion and a sense of ownership.
Night wanderer - hotel host in London employer: Otherwander.
As a pioneering hospitality startup, we offer a dynamic and innovative work environment that prioritises the guest experience and employee growth. Our commitment to a seamless, digitised customer journey fosters a culture of collaboration and creativity, while our focus on safety ensures a supportive atmosphere for all team members. Join us in revolutionising the way people experience sleep, and enjoy unique opportunities for personal and professional development in a vibrant, forward-thinking setting.
StudySmarter Expert Advice🤫
We think this is how you could land Night wanderer - hotel host in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Otherwander.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Otherwander.
Don't be shy about reaching out to Otherwander. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night wanderer - hotel host in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Otherwander. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Otherwander.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
