At a Glance
- Tasks: Engage customers, assist with sales, and create a welcoming shopping experience.
- Company: Join a leading fashion brand with a vibrant team culture.
- Benefits: Enjoy a 25% staff discount and rewards for your contributions.
- Other info: Flexible hours available in Central London stores.
- Why this job: Be part of a dynamic team and share your passion for fashion.
- Qualifications: Customer-focused, adaptable, and eager to learn about fashion.
The predicted salary is between 12 - 15 £ per hour.
As the Sales Advisor, you will greet customers with friendliness and embody the heart of our brand.
Responsibilities
- Provide high‑level service from initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor.
- Process deliveries, replenish stock, and merchandise the latest garments on the shop floor.
- Guide customers through their journey, offering genuine assistance and proactive service to uplift and inspire.
- Create welcoming experiences in collaboration with the team.
Job Details
Part‑time temporary positions with contracts of 12 and 20 hours per week, available in Kings Cross and Oxford Street stores.
Qualifications
- Customer‑focused: Enjoy engaging with people and delivering excellent service.
- Adaptable and flexible: Respond to changing priorities and customer requests.
- Action‑oriented: Proactive and driven to take initiative and complete tasks with quality.
- Strong communicator: Communicate clearly and actively listen to understand others' perspectives and needs.
- Eager to learn: Open to feedback and seeking opportunities to grow and develop.
- Brand enthusiast: Passionate about the brand and collection, sharing enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
- English language skills.
Preferred Qualifications
- Understanding of store operations and customer service skills from prior retail experience.
- Confidence in offering customers advice on fashion trends, materials, sizing, etc.
Benefits
- 25% staff discount across all H&M Group brands, both in‑store and online.
- Inclusion in H&M Incentive Program (HIP) to reward contributions and support growth.
Right to Work
This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK before commencing employment.
Reasonable Adjustments
Under the Equality Act 2010, we provide suitable alternatives for candidates who cannot complete the online assessment due to a disability or health condition. Contact for arrangements.
Sales Advisor 12h And 20h. Central London (Temporary) employer: & OTHERSTORIES
At H&M, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Central London. Our Sales Advisors enjoy flexible part-time hours, a generous 25% staff discount across all our brands, and the opportunity to grow within a supportive team that values customer engagement and personal development. Join us to be part of a dynamic environment where your passion for fashion and commitment to excellent service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor 12h And 20h. Central London (Temporary)
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Advisor 12h And 20h. Central London (Temporary)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to & OTHERSTORIES:Don’t forget to personalise your application for & OTHERSTORIES! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at & OTHERSTORIES
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that & OTHERSTORIES offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at & OTHERSTORIES and contribute positively during your temporary stint.
