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- Tasks: Engage with customers, assist in-store, and enhance their shopping experience.
- Company: & Other Stories offers stylish shoes, bags, and accessories since 2013.
- Benefits: Enjoy a 25% staff discount and global development opportunities.
- Other info: This is a part-time temporary role with flexible hours.
- Why this job: Join a vibrant team and create memorable shopping moments for customers.
- Qualifications: No prior experience needed; just a passion for people and fashion.
Sales Advisor at & Other Stories (part-time temporary)
Company Description
Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear – all equally important for the whole look.
Job Description
As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand. You will provide customers with high-level service at every turn, from initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor. You will play a vital role in enhancing the shopping experience by processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you’ll guide customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, with your team, you’ll create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have, they’re not mandatory.
Qualifications
- Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or schedules.
- Action-oriented: Proactive and driven to take initiative and get things done.
- Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
- English language skills
Preferable but not mandatory
- Understanding of store operations & customer service skills from previous retail experience
- Confident in offering customers advice on fashion trends, materials, sizing etc
Additional Information
This is a part time temporary position with a contract of 8 hours a week. Please apply by sending your CV in English as soon as possible!
Benefits: We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Retail
Industries
- Retail
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Sales Advisor 8h (Temporary) employer: & Other Stories
Contact Detail:
& Other Stories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor 8h (Temporary)
✨Tip Number 1
Familiarise yourself with & Other Stories' brand and product range. Visit their website and social media to understand their style, values, and current collections. This knowledge will help you connect with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. Role-playing different customer interactions can help you feel more confident and prepared to handle various situations that may arise on the shop floor.
✨Tip Number 3
Be ready to showcase your adaptability. Think of examples from your past experiences where you've successfully navigated change or adjusted to new priorities. This will demonstrate your flexibility, which is crucial for a temporary role like this one.
✨Tip Number 4
Show your passion for fashion! Be prepared to discuss your favourite trends or styles and how you would assist customers in finding the right pieces. Your genuine interest in the brand will shine through and make you a memorable candidate.
We think you need these skills to ace Sales Advisor 8h (Temporary)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience you have, even if it's not in retail. Emphasise your communication skills and adaptability, as these are key for the Sales Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for & Other Stories and the fashion industry. Mention specific aspects of the brand that resonate with you and how you can contribute to enhancing the customer experience.
Showcase Your Enthusiasm: In your application, express your genuine interest in engaging with customers and providing excellent service. Use examples from past experiences where you’ve gone above and beyond to assist someone.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at & Other Stories
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for & Other Stories during the interview. Share what you love about their products and how you connect with their brand values. This will demonstrate that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Even if you don't have direct retail experience, think of situations where you helped someone or went above and beyond to assist a friend or family member. This will show your commitment to delivering high-level service.
✨Be Adaptable and Flexible
Since the role requires navigating change and adjusting to shifting priorities, be ready to discuss how you've handled changes in previous roles or situations. Highlight your ability to stay calm and effective under pressure, which is crucial in a retail environment.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. Asking insightful questions shows your interest in the position and helps you determine if it's the right fit for you.