At a Glance
- Tasks: Be the friendly face of our brand, providing top-notch customer service and assisting in store operations.
- Company: & OTHER STORIES, a trendy fashion brand with a focus on inclusivity and diversity.
- Benefits: Enjoy a 25% staff discount, H&M Incentive Program, and valuable development opportunities.
- Other info: Part-time role with flexible hours, perfect for students looking to gain retail experience.
- Why this job: Join a vibrant team, engage with customers, and share your passion for fashion.
- Qualifications: Customer-focused, adaptable, proactive, and eager to learn with a love for our brand.
The predicted salary is between 12 - 13 £ per hour.
As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand. You will provide high‑level service at every turn: initiating conversations, assisting at the cash desk, fitting rooms, and across the shop floor. You will also process deliveries, replenish stock, and merchandise the latest garments.
Responsibilities
- Providing high‑level customer service at all points of contact.
- Assisting with cash desk, fitting rooms, and overall store operations.
- Processing deliveries, replenishing stock, and merchandising.
- Maintaining an attractive product presentation and floor layout.
Qualifications
- Customer‑focused: you enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: responsive to changing priorities and customer requests.
- Action‑oriented: proactive and driven to take initiative and get things done with quality.
- Strong communicator: you have a genuine interest in people, communicate clearly, and actively listen to understand others’ perspectives and needs.
- Eager to learn: open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: you have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
- Schedule flexibility: willing and able to work varied hours, including evenings and weekends.
- English language skills.
- Understanding of store operations and customer service skills from previous retail experience (preferable but not mandatory).
- Confident in offering customers advice on fashion trends, materials, sizing, etc. (preferable but not mandatory).
Employment Conditions
This is a part‑time position with a contract of 16 hours a week.
Right to Work
This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK before commencing employment.
Benefits
We’re committed to supporting our employees with attractive benefits and valuable development opportunities. You’ll enjoy a 25% staff discount across all H&M Group brands—available both in‑store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas.
Sales Advisor 16h employer: & Other Stories
& OTHER STORIES is an exceptional employer that prioritises employee growth and inclusivity, making it a fantastic place to work as a Sales Advisor. With a strong commitment to providing attractive benefits such as a generous staff discount and participation in the H&M Incentive Program, employees are encouraged to thrive in a supportive and diverse environment. Located in a vibrant retail setting, our team members enjoy a dynamic work culture that values customer engagement and personal development.
