At a Glance
- Tasks: Engage with customers, enhance their shopping experience, and assist on the shop floor.
- Company: Join & Other Stories, a brand that values creativity and inclusivity.
- Benefits: Enjoy a 25% staff discount, flexible hours, and growth opportunities.
- Other info: Part-time roles available with a supportive and diverse team.
- Why this job: Be the friendly face of our brand and make a real impact on customer experiences.
- Qualifications: Passion for fashion, strong communication skills, and a desire to learn.
The predicted salary is between 10 - 12 £ per hour.
As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand. You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.
Qualifications- Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
- Action-oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others' perspectives and needs.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
These are part-time positions with contracts of 12 and 20 hours a week. Please apply by sending in your CV in English as soon as possible.
Benefits:We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
Inclusion & DiversityAt H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
Sales Advisor 12h and 20h in Oxford employer: & Other Stories
At & OTHER STORIES, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. With a vibrant work culture that encourages inclusivity and diversity, you will enjoy a generous 25% staff discount across all H&M Group brands and be part of our rewarding H&M Incentive Program. Join us in creating memorable shopping experiences while developing your skills in a supportive environment that celebrates passion for fashion and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor 12h and 20h in Oxford
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products and values. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your people skills! Since the role is all about customer interaction, try role-playing with friends or family. This will help you feel more confident when engaging with customers and showcasing your friendly personality.
✨Tip Number 3
Be proactive during your interview! Don’t just wait for questions; share your ideas on how to enhance the shopping experience. Show them you’re action-oriented and ready to make a difference from day one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the team. Let’s get you that job!
We think you need these skills to ace Sales Advisor 12h and 20h in Oxford
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for our brand shine through in your application. We want to see how excited you are about the role and how you can bring that energy to our customers.
Tailor Your CV:Make sure your CV highlights your customer service skills and any relevant experience. We love seeing how you've engaged with people in the past, so don’t hold back!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clear communication, so make sure your points are easy to understand and get straight to the heart of why you’d be a great fit.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role as quickly as possible.
How to prepare for a job interview at & Other Stories
✨Know the Brand Inside Out
Before your interview, take some time to really understand the brand and its values. Familiarise yourself with their latest collections and any unique selling points. This will not only show your enthusiasm but also help you connect with the interviewers when discussing how you can embody the brand's spirit.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your commitment to delivering high-level service, which is crucial for the Sales Advisor role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are genuinely interested in understanding the needs of both customers and the team.
✨Be Ready to Adapt
Since the role requires adaptability, think of scenarios where you've successfully adjusted to changing priorities or customer requests. Share these stories during your interview to highlight your flexibility and action-oriented mindset, which are key traits for a Sales Advisor.
