At a Glance
- Tasks: Engage with customers, enhance their shopping experience, and assist on the shop floor.
- Company: Join & Other Stories, a brand known for its stylish offerings and inclusive culture.
- Benefits: Enjoy a 25% staff discount, H&M Incentive Program, and valuable development opportunities.
- Other info: Part-time temporary role with flexible hours, perfect for students!
- Why this job: Be the friendly face of our brand and create memorable moments for customers.
- Qualifications: Customer-focused, adaptable, strong communicator, and eager to learn.
The predicted salary is between 22000 - 26000 £ per year.
As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand. You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.
Qualifications:
- Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
- Action-oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others' perspectives and needs.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
This is a part-time TEMPORARY position with a contract of 16 hours a week. Please apply by sending in your CV in English as soon as possible.
Benefits:
- We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities.
- As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online.
- Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas.
Sales Advisor 16h (TEMPORARY) in Bristol employer: & Other Stories
At & OTHER STORIES, we pride ourselves on being an excellent employer by fostering a vibrant and inclusive work culture that values each team member's contributions. As a Sales Advisor, you'll enjoy a generous 25% staff discount, participate in our rewarding H&M Incentive Program, and have access to valuable development opportunities that support your growth. Join us in creating memorable shopping experiences while working in a dynamic environment that celebrates diversity and encourages personal and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor 16h (TEMPORARY) in Bristol
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into & OTHER STORIES' collections and values. This way, you can show your enthusiasm and genuine interest in the brand during your chat with them.
✨Tip Number 2
Practice your people skills! Since the role is all about customer interaction, think of some scenarios where you can demonstrate your ability to engage and assist customers. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Be ready to showcase your adaptability! Prepare examples from your past experiences where you had to think on your feet or adjust to changing situations. This will highlight your flexibility, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at & OTHER STORIES.
We think you need these skills to ace Sales Advisor 16h (TEMPORARY) in Bristol
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the brand shine through! We want to see how excited you are about the products and the opportunity to engage with customers. A little enthusiasm goes a long way!
Tailor Your CV:Make sure your CV highlights any relevant experience, even if it’s not directly in retail. Focus on customer service skills and any times you've gone above and beyond to help someone. We love seeing how you can bring value to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, just like we expect you to do with our customers!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at & Other Stories
✨Know the Brand Inside Out
Before your interview, take some time to really understand the brand and its values. Familiarise yourself with their latest collections and any unique selling points. This will not only show your enthusiasm but also help you connect with the interviewers when discussing how you can embody the brand's spirit.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your commitment to delivering high-level service, which is key for the Sales Advisor role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are genuinely interested in understanding the needs of both customers and the team.
✨Be Ready to Adapt
Since the role requires adaptability, think of scenarios where you've successfully adjusted to changing priorities or customer requests. Share these stories during your interview to highlight your flexibility and action-oriented mindset, which are essential traits for a Sales Advisor.
