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- Tasks: Lead a team to achieve sales targets and enhance customer experiences.
- Company: Maison Margiela is a renowned Paris-based fashion house known for its unique artistic approach to fashion.
- Benefits: Enjoy potential remote work options and exclusive employee discounts on luxury fashion.
- Why this job: Join a creative environment that values individuality and pushes fashion boundaries.
- Qualifications: Retail experience and strong interpersonal skills are essential; be proactive and detail-oriented.
- Other info: This role offers a fixed-term contract with the possibility of becoming permanent.
The predicted salary is between 28800 - 43200 £ per year.
Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry, and fragrance.
At our Maison Margiela shop in Bicester, under the direction of the Store Manager, we are looking for a Team Leader for a fixed-term contract (with the possibility of an extension to a permanent contract).
You will have the following missions:
- To be responsible for the achievement of commercial targets through effective and efficient organization of the team
- Ensure a tailored customer experience to achieve individual and collective targets
- Coaching the team with the Store Manager by providing feedback to ensure the highest quality experience possible
- Contribute to the improvement of sales performance, sales and stock analysis, product rotation and replenishment supervision, and visual team
- Demonstrate leadership in providing excellent personalized customer service and customer development through CRM initiatives
Profile:
- You have good interpersonal skills and are an empathetic person
- You are proactive in ensuring personalized customer experience
- You have confirmed retail experience and are business and performance oriented
- You are attentive to detail and meticulous
Team Leader - UK employer: OTB
Contact Detail:
OTB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - UK
✨Tip Number 1
Familiarise yourself with Maison Margiela's unique brand identity and philosophy. Understanding their approach to fashion as an art form will help you align your leadership style with their values during interviews.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where your coaching improved team performance or customer satisfaction, as this will resonate well with the hiring managers.
✨Tip Number 3
Showcase your ability to analyse sales performance and stock management. Be ready to discuss strategies you've implemented in the past that have positively impacted sales and customer experience.
✨Tip Number 4
Demonstrate your proactive approach to customer service by sharing innovative ideas you've used to enhance customer experiences. This will illustrate your commitment to the tailored customer experience that Maison Margiela values.
We think you need these skills to ace Team Leader - UK
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Maison Margiela's unique philosophy and aesthetic. Highlight your understanding of their approach to fashion in your application, showcasing how your values align with theirs.
Tailor Your CV: Ensure your CV reflects relevant retail experience and leadership skills. Emphasise any previous roles where you achieved commercial targets or improved customer experiences, as these are key aspects of the job.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for the brand. Mention specific examples of how you've contributed to team success and customer satisfaction in past roles.
Showcase Your Interpersonal Skills: In your application, provide examples of how you've effectively coached or led a team. Highlight your empathetic nature and proactive approach to customer service, as these traits are essential for the Team Leader role.
How to prepare for a job interview at OTB
✨Showcase Your Leadership Skills
As a Team Leader, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led a team in the past, focusing on your coaching style and how you motivate others to achieve targets.
✨Emphasise Customer Experience
Maison Margiela values a tailored customer experience. Be ready to discuss specific strategies you've implemented to enhance customer satisfaction and how you can apply these in their store.
✨Know Your Numbers
Understanding sales performance and stock analysis is key for this role. Brush up on relevant metrics and be prepared to discuss how you've used data to drive sales and improve performance in previous positions.
✨Demonstrate Empathy and Interpersonal Skills
Given the importance of interpersonal skills in this role, think of examples that highlight your ability to connect with customers and team members. Show how your empathetic approach has positively impacted your work environment.
