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For Companies At a Glance
- Tasks: Lead and inspire a dynamic team while driving sales and client experience.
- Company: Join the iconic Jil Sander brand at Selfridges, known for luxury and innovation.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Be a brand ambassador and make a real impact in luxury fashion.
- Qualifications: 3-4 years in luxury retail management with strong leadership skills.
- Other info: Flexible hours and opportunities to collaborate with creative talents.
The predicted salary is between 36000 - 60000 £ per year.
Jil Sander is an international luxury brand led by design, quality and functionality. Progressive and experimental, it delivers an enduring wardrobe for women and men fusing elements from different genres, in a play of contrast that produces a variety of garments and accessories that are evenly sumptuous, practical, and iconic. Technology and the hand-made, natural and high-performance materials, feminine and masculine, daywear and glamour, complement each other, balancing invention and purity of forms. The constant collaboration with artists, photographers, filmmakers, musicians, and artisans constantly adds resonance and depth to the vision.
Jil Sander is seeking an experienced and dynamic Concession Manager for our point of sales in Selfridges. The Concession Manager will act as a brand ambassador, driving business performance while ensuring the highest standards of client experience, operational excellence and team development.
Key Responsibilities- Lead, inspire and develop the store team to foster a high-performance and client-centric culture.
- Coach and support team members to achieve individual and collective targets.
- Oversee recruitment, onboarding, training and ongoing development of staff.
- Manage scheduling and rostering in line with business needs and budget.
- Drive sales performance, productivity and profitability, ensuring achievement of targets and KPIs.
- Monitor and manage P&L, controlling costs and optimizing store efficiency.
- Develop and maintain strong relationships with key clients and local stakeholders.
- Lead CRM initiatives and client development strategies to strengthen long-term relationships.
- Oversee and promote long-distance and omni-channel sales opportunities.
- Ensure store standards are consistently maintained at the highest level in line with brand guidelines.
- Guarantee compliance with company policies, procedures, health & safety regulations.
- Supervise stock management, BOH organization and space optimization.
- Strong leadership and team management capabilities.
- Results-driven with a strong customer-centric mindset.
- Excellent attention to detail and organizational skills.
- Strong problem-solving ability and decision-making skills.
- Omni-channel retail orientation.
- Flexible availability, including weekends and holidays.
- Minimum 3–4 years of experience in luxury fashion retail, preferably in a managerial role.
- Proactive, enthusiastic, with strong fashion awareness and business acumen.
Concession Manager Selfridges employer: OTB
Contact Detail:
OTB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Manager Selfridges
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your passion for the brand! When you get an interview, make sure to express your enthusiasm for Jil Sander and its unique blend of design and functionality. Share how your values align with the brand's vision.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've led a team or improved sales performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your leadership skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Concession Manager Selfridges
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for luxury fashion shine through! Share why you’re excited about the Jil Sander brand and how it resonates with your personal style and values.
Highlight Your Leadership Skills: As a Concession Manager, you'll need to inspire and develop a team. Make sure to include examples of your leadership experience and how you've successfully coached others to achieve their goals.
Be Results-Driven: We want to see your results! Include specific achievements from your previous roles that demonstrate your ability to drive sales and improve performance. Numbers speak volumes!
Tailor Your Application: Don’t just send a generic application. Tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. This shows us you’ve done your homework and are genuinely interested!
How to prepare for a job interview at OTB
✨Know the Brand Inside Out
Before your interview, dive deep into Jil Sander's history, values, and product lines. Understand their unique blend of luxury and functionality, and be ready to discuss how you can embody their brand ethos as a Concession Manager.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in retail. Think about times when you've inspired a team or driven sales performance. Be ready to discuss how you would foster a high-performance culture at Selfridges.
✨Demonstrate Client-Centric Mindset
Since the role focuses on client experience, come prepared with strategies you've used to enhance customer relationships. Share specific instances where you've successfully developed long-term client connections or improved service standards.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of challenges you've faced in previous roles and how you overcame them. This will show your potential employer that you're equipped to handle the dynamic environment of luxury retail.