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- Tasks: Engage clients with personalised service and drive sales in a luxury fashion environment.
- Company: Maison Margiela, a renowned Paris-based fashion house known for its unique aesthetic.
- Benefits: Competitive salary, employee discounts, and opportunities for career growth in luxury fashion.
- Why this job: Be a brand ambassador and create memorable shopping experiences for distinguished clientele.
- Qualifications: Experience in client advisory roles, excellent communication skills, and a passion for fashion.
- Other info: Join a dynamic team and thrive in a luxurious retail environment.
The predicted salary is between 28800 - 43200 £ per year.
Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance. In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.
As a Client Advisor, you will be the brand ambassador, representing the essence of the company and delivering exceptional service to our distinguished clientele. This role requires exceptional communication skills, a strong sales mindset, and the ability to foster lasting relationships with clients.
Job responsibilities and activities- Client Engagement: Provide a warm welcome and personalized service to all clients, ensuring an exceptional shopping experience.
- Sales Excellence: Identify client needs and present suitable products to drive sales and achieve individual and store sales targets.
- Customer Loyalty: Build and maintain strong client relationships, fostering brand loyalty and encouraging repeat business.
- Product Knowledge: Maintain up-to-date knowledge of products, brand history, and current collections to effectively communicate key features and benefits to clients.
- Visual Merchandising: Support the upkeep of visual merchandising standards to ensure the store reflects the brand's image.
- Team Collaboration: Work collaboratively with team members to contribute to the store's overall success and smooth operation.
- Stock Management: Assist with inventory management tasks, ensuring products are properly stocked and presented.
- Compliance and Standards: Uphold company policies, procedures, and grooming standards to maintain a professional and luxurious store environment.
- You can build long-term, successful relationships with all types of clients around the world.
- You are an experienced Client Advisor, ideally with a background in the luxury industry and an affinity for the world of ready-to-wear fashion.
- You have excellent communication skills.
- You are proactive in driving commercial performance.
- You are skilled at cross-selling across all product categories.
- You are versatile, with a passion for challenges.
- English is mandatory.
Client Advisor in London employer: OTB Spa
Contact Detail:
OTB Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor in London
✨Tip Number 1
Get to know the brand inside out! Dive deep into Maison Margiela's history, values, and product lines. This knowledge will not only impress during interviews but also help you connect with clients on a personal level.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to refine how you engage with clients. Remember, as a Client Advisor, your ability to build relationships is key to driving sales and ensuring customer loyalty.
✨Tip Number 3
Show off your sales mindset! Prepare examples of how you've successfully identified client needs and closed sales in the past. Highlighting your proactive approach will make you stand out as a candidate who can drive commercial performance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Maison Margiela team. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Client Advisor in London
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you’re drawn to Maison Margiela and how the brand's unique aesthetic resonates with you. We want to see your enthusiasm for the industry!
Highlight Your Client Engagement Skills: As a Client Advisor, your ability to connect with clients is key. In your application, give examples of how you've built strong relationships in previous roles. We’re looking for those standout moments that showcase your exceptional communication skills!
Demonstrate Sales Excellence: Don’t shy away from sharing your sales achievements! Include specific targets you’ve met or exceeded in past positions. We love seeing candidates who are proactive in driving commercial performance, so make sure to highlight your successes!
Keep It Professional Yet Personal: While we want to see your personality, remember to maintain a professional tone throughout your application. Tailor your CV and cover letter to reflect the luxurious image of Maison Margiela, and don’t forget to apply through our website for the best chance!
How to prepare for a job interview at OTB Spa
✨Know Your Brand Inside Out
Before the interview, dive deep into Maison Margiela's history, values, and current collections. Being able to discuss the brand's unique aesthetic and philosophy will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Communication Skills
As a Client Advisor, exceptional communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common client scenarios to demonstrate how you'd engage with customers and handle their needs.
✨Demonstrate Your Sales Mindset
Prepare examples of how you've successfully driven sales in previous roles. Highlight your ability to identify client needs and present suitable products. This will illustrate your proactive approach and understanding of the luxury retail environment.
✨Emphasise Team Collaboration
Talk about your experience working in teams and how you contribute to a positive store environment. Share specific instances where you've collaborated with colleagues to achieve sales targets or enhance customer experiences, showcasing your team spirit.
