In-store Client Developer & Deputy Store Manager

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board. We are committed to creating empowering, emotive, and everyday designs that allow our customers the means to express themselves authentically, in every occasion. #COLOROUTSIDETHELINES We are looking for someone who is ready to make a difference, in an intercultural environment filled with love and passion, talents, and out-of-the-box thinkers. Marni is seeking an In Store Client Developer and Deputy Store Manager for its Outlet in Bicester Village . YOU Act as a role model, leading by example in all circumstances Take ownership to ensure an exceptional client experience for all visitors, and foster a culture of growth and support Communicate effectively with colleagues and clients, showing personal care and empathy Be responsible, courageous, resilient, and authentic in your approach Prioritize the client and their experience, with in-depth knowledge of luxury clients\’ desires, needs, and expectations Master storytelling and engaging questioning techniques Think innovatively to enhance and generate new value and magic for clients KEY RESPONSIBILITIES Lead a team to create memorable, handcrafted client experiences that meet individual and team objectives Achieve commercial targets through effective team organization and product management Enhance sales performance via product knowledge, sales analysis, stock rotation, and visual merchandising supervision Coach and give feedback to ensure high standards of customer experience Drive the omni-channel experience, utilizing digital tools alongside face-to-face interactions Empower, develop, motivate, and collaborate with the team to deliver exceptional customer service Build and maintain a client database to foster engagement and increase traffic Support the Store Manager in executing store strategy to maximize sales, understanding client needs for a tailored experience Contribute to business plans to boost sales across categories and client segments Lead by example on the sales floor, providing excellent service and developing loyal client relationships via CRM Ensure operational efficiency in clientelling, display, merchandise presentation, cleanliness, and grooming, resolving issues proactively Foster positive relationships among team members, encouraging a passionate and forward-thinking mindset Supervise stockroom management, ensuring stock levels align with sales potential, and communicate adjustments to the Store Manager Optimize stock handling and ensure product care in collaboration with the team Assist the Store Manager with activities related to annual closure, inventory, and fiscal audits KEY REQUIREMENTS Minimum of 5 years experience in fashion/luxury retail Deep knowledge of women\’s products, including RTW, shoes, and accessories Experience in team training, empowerment, and motivation Results-driven, customer-focused attitude Excellent communication skills (verbal, written, digital) Strong attention to detail Availability to work weekends, public holidays, and outside regular hours #MRN Privacy policy available here: https://apps.otb.net/hr-gdpr/ #J-18808-Ljbffr