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- Tasks: Create a welcoming environment and manage bookings for our exclusive members.
- Company: Join RB Holdings, home to Mayfair's top private member's clubs.
- Benefits: Up to £32,000 salary, 28 days holiday, and private medical insurance.
- Why this job: Be part of a top-rated hospitality team and enhance member experiences.
- Qualifications: Experience in luxury hospitality is a plus.
- Other info: Enjoy well-being days, social events, and free meals while on duty.
The predicted salary is between 28000 - 32000 £ per year.
Welcome to RB Holdings - Where a World of Opportunity Awaits at Mayfair’s most exclusive venues. We are currently seeking a Receptionist to join our Front of House team at Oswald’s, our beautifully appointed private member's club located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023.
Why work with us as a Receptionist?
- Salary of up to £32,000 per annum + discretionary service charge
- 28 days holiday per year (including bank holidays)
- Birthday day off
- Discounted gym membership with GymFlex
- Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist
- Private medical insurance with BUPA
- Private dental insurance with BUPA
- Workplace nursery scheme
- Cycle to Work Scheme
- Employee Assistance Programme – Hospitality Action
- Access to a company doctor
- Eyecare & specs vouchers
- In-house industry training
- Sponsored social events
- Recommend a friend bonus of £1,000
- Staff Accommodation (subject to availability)
- Online retail discounts
- Free English Classes
- Freshly prepared meals whilst on duty
- And more!
Working Hours:
5 day working week between Monday – Saturday on a rota basis. Bank Holidays and the Christmas period off – our venues are closed.
What you will do:
- Create a welcoming environment for our members.
- Take restaurant bookings from members and their guests.
- Ensure that all guests are correctly and speedily logged and processed in the most courteous way.
What are we looking for?
Experience of working in a luxury hotel, restaurant or private member’s club advantageous. Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at Oswald’s.
Receptionist in London employer: Oswald’s
Contact Detail:
Oswald’s Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
First things first, make sure you know the ins and outs of Oswald’s. Research the club, its vibe, and what makes it special. When you walk in for that interview, you want to show that you’re not just another candidate – you’re genuinely excited about being part of their team.
✨Tip Number 2
Practice your people skills! As a Receptionist, you’ll be the face of the club. Role-play with a friend or family member to nail down how you’d greet members and handle bookings. The more comfortable you are, the better you’ll shine during the real deal.
✨Tip Number 3
Dress to impress! You want to reflect the luxury and exclusivity of Oswald’s. Choose an outfit that’s smart and professional, but also feels like you. Confidence is key, and looking the part can help boost that.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you a great fit for our team at Oswald’s.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in luxury settings. Mention any previous roles in hotels, restaurants, or private member’s clubs, as this will catch our eye and show us you understand the environment we work in.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re excited about joining Oswald’s. Share specific examples of how you’ve created welcoming environments in the past and how you can contribute to our members' experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Oswald’s
✨Know the Venue
Before your interview, take some time to research Oswald’s and its unique offerings. Familiarise yourself with the atmosphere, services, and values of the club. This will not only show your genuine interest but also help you tailor your responses to align with their vision.
✨Showcase Your Customer Service Skills
As a Receptionist, your ability to create a welcoming environment is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting these moments will demonstrate your commitment to providing exceptional service.
✨Dress to Impress
Given that this role is in a luxury setting, make sure to dress smartly for your interview. Opt for professional attire that reflects the elegance of the venue. First impressions matter, and looking the part can set a positive tone right from the start.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask during your interview. This could be about the team culture, training opportunities, or how they measure success in the role. Asking questions shows your enthusiasm and helps you gauge if the club is the right fit for you.
