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- Tasks: Lead the Front of House team, ensuring top-notch service for our members.
- Company: Join Oswald's, a prestigious private member's club in Mayfair, known for its exceptional hospitality.
- Benefits: Enjoy 28 days holiday, gym discounts, birthday off, and free meals on duty.
- Why this job: Be part of a top-rated workplace with a focus on well-being and professional growth.
- Qualifications: Significant experience in high-end dining or luxury hospitality is preferred.
- Other info: Closed Sundays and Bank Holidays; enjoy sponsored social events and in-house training.
The predicted salary is between 36000 - 54000 £ per year.
Head Waiter – Mayfair, London
Oswald’s is a private member’s club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.
Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023 and 2024.
We are currently recruiting for a Head Waiter to join the Front of House Team, with the opportunity to earn up to 45,000.
The additional benefits our Head Waiter receives are:
- 28 days holiday per year (including bank holidays)
- Discounted gym membership with Nuffield Health & Gymflex
- Birthday day off
- Monthly well-being days with our Chiropodist, Reflexologist and Masseuse
- Private medical insurance with AXA
- Cycle to Work Scheme
- Employee Assistance Programme – Hospitality Action
- Free English Classes
- Access to a company doctor
- Eyecare vouchers
- In-house industry training
- Sponsored social events
- Season ticket loans
- Retail discounts with Edenred
- Recommend a friend bonus of 750
- Staff Accommodation (subject to availability)
- 20% Staff Discount at Birley Bakery
- Nursery Workplace Scheme
- Free freshly prepared meals on duty
The club is closed on Sundays, Bank Holidays and throughout Christmas each year.
- To provide a friendly, courteous and professional service at all times.
- To assist and supervise Junior Waiters.
- To have a good knowledge of the menu and styles of service.
The responsibilities of the Head Waiter are:
- Ensuring a fast and efficient service is provided to members and their guests.
- Table service to members and their guests
The Experience & Qualifications required as Head Waiter are:
- Significant experience in a similar role in a high-end restaurant, luxury hotel or private member’s club advantageous
The working hours for this role are on a rota basis with shifts falling between Monday – Saturday.
If you feel that you have the experience and skills to join us as Head Waiter at Oswald’s then apply by forwarding your up to date CV together with a covering letter to the link below.
Head Waiter - Mayfair, London employer: Oswalds
Contact Detail:
Oswalds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter - Mayfair, London
✨Tip Number 1
Familiarize yourself with the menu and service styles at Oswald's. Knowing the ins and outs of what they offer will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your experience in high-end dining environments. Be ready to discuss specific situations where you provided exceptional service or handled challenging scenarios, as this is crucial for a Head Waiter position.
✨Tip Number 3
Network within the hospitality industry, especially in London. Connecting with current or former employees of Oswald's can provide valuable insights and potentially a referral, which can significantly boost your chances.
✨Tip Number 4
Prepare to demonstrate your leadership skills. As a Head Waiter, you'll be supervising Junior Waiters, so think of examples where you've successfully led a team or trained new staff members.
We think you need these skills to ace Head Waiter - Mayfair, London
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Head Waiter at Oswald's. Familiarize yourself with their service style and member experience.
Tailor Your CV: Highlight your relevant experience in high-end restaurants or private member's clubs. Emphasize your skills in providing exceptional service and supervising junior staff.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Oswald's values. Mention specific experiences that demonstrate your ability to provide a friendly and professional service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Oswalds
✨Know the Menu Inside Out
Make sure you have a thorough understanding of the menu and the styles of service offered at Oswald's. This will not only impress your interviewers but also show that you are genuinely interested in the role.
✨Demonstrate Your Leadership Skills
As a Head Waiter, you'll be supervising Junior Waiters. Be prepared to discuss your previous experience in leading a team and how you handle challenges in a high-pressure environment.
✨Showcase Your Customer Service Excellence
Oswald's prides itself on providing a friendly and professional service. Share specific examples from your past roles where you went above and beyond for customers to highlight your commitment to exceptional service.
✨Prepare Questions About the Club
Engage with your interviewers by asking insightful questions about Oswald's culture, values, and what they expect from their Head Waiter. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
