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- Tasks: Lead the Front of House team, ensuring top-notch service for our members.
- Company: Join Oswald's, a prestigious private member's club in Mayfair, known for its exceptional hospitality.
- Benefits: Enjoy 28 days holiday, gym discounts, private medical insurance, and more perks!
- Why this job: Be part of a Caterer Top 30 'Best Place to Work in Hospitality' with a supportive culture.
- Qualifications: Significant experience in high-end dining or luxury hospitality is a must.
- Other info: Closed on Sundays and Bank Holidays, plus free meals on duty!
The predicted salary is between 36000 - 54000 £ per year.
Head Waiter – London Oswald\’s is a private member\’s club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald\’s is proud to be a Caterer Top 30 \’Best Place to Work in Hospitality\’ 2023. We are currently recruiting for a Head Waiter to join the Front of House Team, with the opportunity to earn up to 45,000. The additional benefits our Head Waiter receives are: 28 days holiday per year (including bank holidays) Discounted gym membership with Nuffield Health & Gymflex Birthday day off Monthly well-being days with our Chiropodist, Reflexologist and Masseuse Private medical insurance with AXA Cycle to Work Scheme Employee Assistance Programme – Hospitality Action Free English Classes Access to a company doctor Eyecare vouchers In-house industry training Sponsored social events Season ticket loans Retail discounts with Edenred Recommend a friend bonus of 750 Staff Accommodation (subject to availability) 20% Staff Discount at Birley Bakery Nursery Workplace Scheme Free freshly prepared meals on duty The club is closed on Sundays, Bank Holidays and throughout Christmas each year. To provide a friendly, courteous and professional service at all times. To assist and supervise Junior Waiters. To have a good knowledge of the menu and styles of service. The responsibilities of the Head Waiter are: Ensuring a fast and efficient service is provided to members and their guests. Table service to members and their guests The Experience & Qualifications required as Head Waiter are: Significant experience in a similar role in a high-end restaurant, luxury hotel or private member\’s club advantageous The working hours for this role are on a rota basis with shifts falling between Monday – Saturday. If you feel that you have the experience and skills to join us as Head Waiter at Oswald\’s then apply by forwarding your up to date CV together with a covering letter to the link below.
Head Waiter - London employer: Oswalds
Contact Detail:
Oswalds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter - London
✨Tip Number 1
Familiarize yourself with the unique atmosphere and values of Oswald's. Understanding the club's commitment to providing a home away from home will help you convey your alignment with their mission during the interview.
✨Tip Number 2
Highlight your experience in high-end dining environments. Be prepared to discuss specific instances where you provided exceptional service or handled challenging situations, as this will demonstrate your capability for the Head Waiter role.
✨Tip Number 3
Showcase your leadership skills by discussing how you've successfully supervised junior staff in the past. This is crucial for the Head Waiter position, so be ready with examples that illustrate your ability to mentor and guide others.
✨Tip Number 4
Research the menu and service styles typical of luxury establishments. Being knowledgeable about fine dining practices will not only impress during the interview but also show your genuine interest in the role at Oswald's.
We think you need these skills to ace Head Waiter - London
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Head Waiter at Oswald's. Highlight your relevant experience in high-end restaurants or private member's clubs.
Craft a Tailored Cover Letter: Write a cover letter that reflects your personality and passion for hospitality. Mention specific experiences that demonstrate your ability to provide exceptional service and lead a team.
Highlight Relevant Experience: In your CV, emphasize your significant experience in similar roles. Include details about your previous positions, focusing on your achievements and how they relate to the requirements listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the hospitality industry.
How to prepare for a job interview at Oswalds
✨Know the Menu Inside Out
As a Head Waiter, you'll need to demonstrate a thorough understanding of the menu and service styles. Make sure to familiarize yourself with all dishes, ingredients, and any specials that may be offered. This knowledge will not only impress your interviewers but also show your commitment to providing excellent service.
✨Showcase Your Leadership Skills
Since you'll be supervising Junior Waiters, it's essential to highlight your leadership experience during the interview. Share examples of how you've successfully managed a team in the past, resolved conflicts, or trained new staff. This will illustrate your capability to lead and maintain high service standards.
✨Emphasize Customer Service Excellence
Oswald's prides itself on providing a friendly and professional service. Be prepared to discuss your approach to customer service and share specific instances where you went above and beyond for guests. This will demonstrate your alignment with the club's values and your dedication to member satisfaction.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with thoughtful questions about the Head Waiter position and the club's culture. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
