At a Glance
- Tasks: Lead the front-of-house team, ensuring exceptional service and member satisfaction.
- Company: Oswalds is a prestigious private member's club in Mayfair, known for its welcoming atmosphere.
- Benefits: Enjoy a vibrant work culture, competitive pay, and recognition as a top workplace in hospitality.
- Why this job: Join a dynamic team where you can build relationships and enhance your hospitality skills.
- Qualifications: Previous experience in a similar role and a passion for excellent customer service are essential.
- Other info: Be part of an award-winning team in a luxurious setting that values its staff.
The predicted salary is between 36000 - 60000 £ per year.
Oswalds is a private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswalds is proud to be a Caterer Top 30 Best Place to Work in Hospitality 2023 and 2024. We are currently recruiting for a Head Waiter to join the Front of House team.
Head Waiter employer: Oswalds
Contact Detail:
Oswalds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Familiarise yourself with the unique atmosphere and values of Oswalds. Understanding their commitment to personalised service will help you demonstrate how you can contribute to creating that 'home away from home' experience for members.
✨Tip Number 2
Network within the hospitality industry, especially in Mayfair. Attend local events or connect with current or former employees on platforms like LinkedIn to gain insights into the club's culture and expectations.
✨Tip Number 3
Showcase your leadership skills during the interview process. As a Head Waiter, you'll need to manage a team effectively, so be prepared to discuss your previous experiences in leading and training staff.
✨Tip Number 4
Research the latest trends in fine dining and member services. Being knowledgeable about current industry standards will not only impress your interviewers but also show your commitment to excellence in hospitality.
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Head Waiter at Oswalds. Highlight your experience in providing exceptional service and managing a team in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality, particularly in fine dining or private member's clubs. Emphasise any leadership roles you've held and your ability to create a welcoming atmosphere.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Oswalds' ethos. Mention why you want to work there specifically and how you can contribute to their goal of making members feel at home.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Oswalds
✨Know the Club's Culture
Before your interview, take some time to research Oswalds and its unique culture. Understanding the values and atmosphere of the club will help you demonstrate how you can fit into their team and contribute to creating a welcoming environment for members.
✨Showcase Your Customer Service Skills
As a Head Waiter, exceptional customer service is key. Be prepared to share specific examples from your past experiences where you went above and beyond for guests. This will highlight your ability to create memorable dining experiences.
✨Demonstrate Leadership Qualities
In this role, you'll be leading a team. Be ready to discuss your leadership style and provide examples of how you've successfully managed a team in a fast-paced environment. This will show that you're capable of maintaining high standards while motivating others.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the club's operations, team dynamics, and member engagement strategies. This not only shows your interest but also helps you assess if Oswalds is the right fit for you.