Events and Reservations Assistant

London +1 Full-Time No home office possible

Oswald\’s is a private member\’s club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.

Oswald\’s is proud to be a Caterer Top 30 \’Best Place to Work in Hospitality\’ 3 years in a row.

We are currently recruiting for an Events & Reservations Assistant to join the Front of House team.

The additional benefits our Events & Reservations Assistant receives are:

28 days holiday per year (including bank holidays)
Birthday day off
Discounted gym membership with GymFlex
Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist
Private medical insurance with BUPA
Private dental insurance with BUPA
Workplace nursery scheme
Cycle to Work Scheme
Employee Assistance Programme – Hospitality Action
Access to a company doctor
Eyecare & specs vouchers
In-house industry training
Sponsored social events
Recommend a friend bonus of £1,000
Staff Accommodation (subject to availability)
Online retail discounts
Free English Classes
Freshly prepared meals whilst on duty

The Responsibilities Of The Events & Reservations Assistant Are

Answering the main club line and being the first point of contact for callers to the club.
Transferring calls internally, taking messages, and passing on to the relevant department / person.
Assisting with club event administration
Managing the Events RSVP inbox

The Experience & Qualifications required as Events & Reservations Assistant are:

Experience of working in a luxury hotel, restaurant or private member\’s club advantageous
Excellent phone manner and organisational skills
Knowledge of SevenRooms booking system
Ability to multi-task Excellent rapport building and inter-personal skills
Good IT/Admin Knowledge

The working hours for this role are on Monday-Friday from 9am-6pm with a degree of flexibility required in line with booked events.

The club is closed on Sundays, Bank Holidays and throughout Christmas each year.

If you feel that you have the experience and skills to join us as a Events & Reservations Assistant at Oswald\’s then apply by forwarding your up to date CV together with a covering letter to the link below.