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- Tasks: Deliver exceptional fine-dining experiences and supervise junior waiters.
- Company: Join RB Holdings, a prestigious hospitality group in London and New York.
- Benefits: Earn up to £34,000 plus service charge, with 28 days holiday and wellness perks.
- Why this job: Be part of a luxury dining team and enhance your hospitality skills.
- Qualifications: Experience in luxury settings and strong communication skills are essential.
- Other info: Enjoy a dynamic work environment with opportunities for growth and development.
The predicted salary is between 34000 - 42500 £ per year.
RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service – delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City.
We are currently seeking a Head Waiter/Waitress to join our Front of House team at Oswald’s, with the opportunity to earn up to £50,000 p/a.
Why work with us as a Head Waiter/Waitress?
- Salary up to £34,000 per annum + discretionary service charge.
- 28 days holiday per year (including bank holidays).
- Discounted gym membership with GymFlex.
- Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist.
- Private medical & dental insurance with BUPA.
- Employee Assistance Programme.
- Online retail discounts.
- Workplace nursery scheme.
- Cycle to Work Scheme.
- Eyecare & glasses vouchers.
- Recommend a friend bonus of £1,000.
- Freshly prepared meals whilst on duty.
- And more!
Working Hours
5 day working week between Monday – Saturday on a rota basis. Bank Holidays and the Christmas period off – our venues are closed.
What you will do
- Ensuring a fast and efficient service is provided to members and their guests.
- To be fully conversant with the table lay-up and mise-en-place prior to, during and after service.
- Welcome guests warmly and ensure an exceptional fine‑dining experience from arrival to departure.
- Ensure that all colleagues provide friendly, courteous and professional service at all times.
- Supervise and train junior waiters on service standards, menu knowledge, and guest etiquette.
- Provide detailed menu knowledge, including ingredients, preparation methods and styles of service.
What are we looking for
- Significant experience of working in a luxury hotel, restaurant or private member’s club advantageous.
- Exceptional communication, interpersonal, and guest‑handling skills.
- Attention to detail and ability to remain calm under pressure.
Experience & employment details
- Experience: Required
- Employment: Full-time
- Schedule: Monday–Saturday
- Salary: up to £34,000 yearly
- Benefits: Additional Service Charge, Private Dental and Private Medical Care
About Oswald’s
Oswald’s is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in Albemarle Street, Mayfair.
Head Waiter / Waitress in City of Westminster employer: Oswald’s
Contact Detail:
Oswald’s Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter / Waitress in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. You never know who might have a lead on a Head Waiter/Waitress position at a fab place like Oswald’s.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for fine dining and exceptional service shine through. We want to see how you can bring that personal touch to our members’ experience.
✨Tip Number 3
Prepare for those tricky questions! Brush up on your knowledge of menu items and service standards. Being able to discuss ingredients and preparation methods will show us you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Head Waiter / Waitress in City of Westminster
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your love for hospitality shine through! We want to see how you connect with guests and create memorable experiences. Share specific examples of how you've gone above and beyond in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Head Waiter/Waitress position at Oswald’s. Highlight relevant experience in fine dining or luxury service, and don’t forget to mention any training or supervision you've done with junior staff.
Be Detail-Oriented: Attention to detail is key in our industry. Ensure your application is free from typos and errors. A polished application reflects your professionalism and commitment to excellence, which is exactly what we value at RB Holdings.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, your application goes straight to us, and we can get to know you better right from the start!
How to prepare for a job interview at Oswald’s
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Oswald’s and its offerings. Research the menu, the atmosphere, and the type of clientele they serve. This will not only impress the interviewers but also help you articulate how you can contribute to their fine-dining experience.
✨Showcase Your Service Skills
During the interview, be ready to discuss your previous experiences in hospitality. Highlight specific instances where you provided exceptional service or handled difficult situations. This will demonstrate your ability to maintain high standards under pressure, which is crucial for a Head Waiter/Waitress role.
✨Emphasise Teamwork and Leadership
As a Head Waiter/Waitress, you’ll be supervising junior staff. Share examples of how you’ve trained or mentored others in the past. This shows that you’re not just a great server but also a leader who can foster a positive team environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.