Commercial and CX Graduate Associate in London

About the Role:

The S&P Global Energy Commercial and CX Graduate Program journey begins with an intensive 5-week onboarding in our London office. The 3-months thereafter will be part of the EMEA Customer Success Team, focusing on building a foundational knowledge of the commodity markets, developing essential business-related skills while learning about various S&P Global Energy data, research and analytical products.

With Customer Success, you would be a primary contact for clients, providing solutions to their requests in a timely, professional and courteous manner and providing training on S&P Global Energy products through virtual and onsite visits. The program will consist of rotations to customer success, sales, channel management and marketing functions. This will enable each graduate to gain a holistic perspective of the business. Combined with on-the-job learning, graduates must complete and pass certification milestones along with a rigorous evaluation process that will test and stretch their skills and capabilities.

As you progress through the program, you will have the opportunity to support the sales team and ultimately generate additional revenue that helps to grow our business. You will be offered the opportunity to assist S&P Global Energy in achieving its mission of being one of the leading providers of the highest quality price assessments and analytical information to the world’s financial and commodity markets.

We are looking for high achievers from a diverse pool of current undergraduates or recent graduates who are passionate about the energy and commodities markets and want to develop their career in a dynamic, high performing and multicultural commercial team. You will be someone who can quickly work out how to make things happen through intellectual curiosity, creativity, exceptional learning agility and problem solving skills as well as effective networking and collaboration skills. Additionally, proficiency in Generative AI technologies and the ability to leverage these tools for innovative solutions will be highly valued.

What’s in it for you:

You will join as a member of a cohort of Commercial and CX Associates. Here, you will be introduced to world-class experts in various commodities including former chief economists, traders and risk managers. They will give presentations about how commodity markets work and provide insightful perspectives on global economic, political, technological and legal issues linked to their specializations. You will also be enrolled in an e-learning curriculum, providing foundational knowledge about the technical aspects of various commodities and market.

Within weeks you will have the opportunity to present topics to senior management and to get constructive feedback on your progress. Throughout the program you will learn how to use tools including S&P Global Energy-Platts, CERA and HORIZON products, Excel add-ins and CRM systems. You will be challenged on a daily basis with a steep learning curve. You will get the opportunity to work with a broad range of clients including governments, investment banks, commodity trading houses, major oil and gas companies, hedge funds and industry and get to be part of a large energetic and international team with fantastic opportunities for growth.

Career paths after the 18-month initial phase of the program include:

• Regional Sales Specialist
• Sales
• Customer Success

Responsibilities:

• Help clients understand how to navigate and extract useful data from the S&P Global Energy product range.
• Liaise with the content, commercial and technical teams to address any client queries and ensure our data is maintained to the highest standards.
• Proactively reaching out to clients for face-to-face/virtual training (this will apply towards the later stages of development once fully fluent and certified on the product range).
• Conduct research about important issues at the forefront of energy and commodity markets and present this to colleagues.
• Support sales teams with research and proposals.
• Build account overviews and plans to support strategic sales teams.
• Design data-driven models and templates for clients.
• Create marketing materials for commercial culture initiatives and future graduate cohorts.
• Getting involved in special project initiatives where determined necessary by management.

Requirements:

• Ability to join a class of new hires in late February 2027.
• BSc or BA degree, or equivalent.
• Fluent command of English is a prerequisite.
• Proficiency in additional languages is highly desirable, particularly French, Italian, Spanish, or Portuguese.
• Strong presentation and communication skills. You must have good telephone manners and be comfortable presenting to large groups both in person and remotely.
• Familiarity with or strong interest in learning about financial and commodity markets.
• Good PC skills including the Microsoft Office product range. Well versed in Excel.
• Ability to effectively multi-task and work independently.
• Willingness to learn and take on a wide variety of tasks.

About S&P Global Energy:

At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration.

S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape.

Our Mission: Advancing Essential Intelligence.

Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

Our Values: Integrity, Discovery, Partnership.

Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent.

Equal Opportunity Employer: S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.