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For Companies At a Glance
- Tasks: Support data-driven marketing and audience strategy through analysis and reporting.
- Company: Join S&P Global Market Intelligence, a leader in data and technology solutions.
- Benefits: Enjoy health coverage, flexible time off, and continuous learning opportunities.
- Other info: Dynamic team culture with opportunities for growth and innovation.
- Why this job: Be at the heart of marketing operations and make a real impact.
- Qualifications: Detail-oriented with a knack for data management and digital marketing.
The predicted salary is between 30000 - 40000 £ per year.
This role sits at the heart of the Audience Operations function, supporting the delivery of data-driven marketing and audience strategy across multiple portfolios. Working closely with the Head of Audience Operations, this role supports process execution, reporting, data management, and tooling administration to enable high-quality audience targeting and campaign delivery. This is an ideal role for someone detail-oriented, analytically minded, and eager to grow within marketing operations, martech, or audience strategy.
The Responsibilities
- Audience & Data Management
- Support in building and maintaining target audience segments, lists, and data universes for campaigns and outreach.
- Ensure data quality and integrity through regular cleansing, validation, and enrichment.
- Work closely with audience teams to improve data completeness and usability.
- Support the development of a structured, scalable audience framework.
- Campaign & Process Execution
- Assist in documenting and maintaining marketing and audience-related processes.
- Support the execution of standardised workflows across campaign planning, audience selection, and reporting.
- Identify inefficiencies and support continuous process improvement.
- Reporting & Performance Tracking
- Maintain accurate reporting inputs across campaigns and portfolios.
- Support the production of regular performance reports and dashboards.
- Assist in tracking campaign performance, engagement, and pipeline contribution.
- Help identify trends, anomalies, and opportunities within data.
- Martech & Tooling Support
- Support day-to-day use of tools such as Salesforce, Pardot, and reporting platforms.
- Assist with user queries, troubleshooting, and system administration tasks.
- Maintain documentation for tools, processes, and best practices.
- Support testing, implementation, and optimisation.
- Stakeholder Support
- Work closely with marketing, sales, and portfolio teams to support campaign delivery.
- Help ensure stakeholders are using consistent processes, data, and reporting standards.
- Contribute to building confidence in data and marketing performance reporting.
Requirements
- Proven experience supporting events marketing or audience-based outreach is beneficial.
- Basic understanding of digital marketing, martech, or B2B marketing operations.
- Strong attention to detail and a high level of data accuracy discipline.
- Experience using Pardot, Salesforce, or similar.
- Comfortable working with data (Excel, CRM systems, reporting tools).
- Analytical mindset with the ability to spot trends and inconsistencies.
- Experience with reporting tools (e.g. Tableau, Power BI, Google Analytics).
- Basic understanding of marketing funnels, pipeline, and attribution.
- Highly organised with the ability to manage multiple tasks and deadlines.
- Proactive, with a willingness to learn and improve processes.
- Strong communication skills and ability to work across teams.
- Undertake ad hoc special projects, as needed, or other duties that may arise, as necessary.
Audience Operations Assistant in London employer: OSTTRA
Contact Detail:
OSTTRA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audience Operations Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its audience operations. Understand their tools and processes, and think about how your skills can help them improve their campaigns. Show them you’re ready to hit the ground running!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Audience Operations Assistant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Audience Operations Assistant role. Highlight your experience with data management and marketing operations, as this will show us you're a great fit for the team.
Show Off Your Analytical Skills: Since we're looking for someone detail-oriented and analytically minded, don’t shy away from showcasing your ability to spot trends and inconsistencies in data. Use specific examples from your past experiences to illustrate this.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application gets to the right people quickly and efficiently, making it easier for us to review your credentials.
How to prepare for a job interview at OSTTRA
✨Know Your Data
Since this role is all about audience and data management, make sure you brush up on your data skills. Familiarise yourself with tools like Salesforce and Pardot, and be ready to discuss how you've used data in past roles. Show them you can spot trends and ensure data integrity!
✨Process is Key
This position involves supporting campaign execution and process improvement. Be prepared to talk about any experience you have with documenting processes or improving workflows. Think of specific examples where you identified inefficiencies and how you tackled them.
✨Show Your Analytical Mindset
The job requires an analytical mindset, so come equipped with examples of how you've used data to drive decisions. Whether it's tracking campaign performance or identifying anomalies, be ready to share your thought process and the impact of your findings.
✨Communication is Crucial
You'll be working closely with various teams, so strong communication skills are a must. Prepare to discuss how you've collaborated with others in the past, especially in cross-functional settings. Highlight any experiences where your communication made a difference in project outcomes.