Junior Business Management Associate

The Client Services Business Management and Analytics function (BMA) supports the Global Client Services team, partnering with CS leads and finance teams to manage its overall performance and cost targets through the monthly production of KPIs, ExCo reporting, headcount tracking, and monthly cost reconciliation including T&E. It is responsible for the development, implementation and support of mission-critical enterprise Business Intelligence (BI) reports, Excel Reports, and other tools working with cross-functional teams across Osttra’s suite of products. The analytics team supports the Client Service leadership in providing transparency across their key risk indicators in order to manage their business and maintain a robust control framework, in addition to ExCo reporting and escalation through appropriate metrics/forums; it is pivotal in monitoring and measuring overall productivity and output, and ensuring that cost targets are met with risks effectively mitigated, or communicated and managed.

Junior Business Management Associate will play a critical role in supporting the daily operational and financial execution of the Client Services business unit. This role requires strong analytical abilities, exceptional attention to detail, and a proactive approach to managing essential administrative, financial, and personnel-related processes. This role serves as an ideal entry point for a candidate seeking to understand the inner workings of a fintech business, offering unparalleled exposure to Osttra’s suite of products and core functional areas.

Duties & accountabilities

• Headcount Management: Manage and track current organizational headcount, working in partnership with HR and recruiting teams to ensure accurate reporting of team composition and organizational structure changes.
• Budget Tracking: Assist in the preparation, monitoring, and analysis of the departmental budget, meticulously tracking actual expenditures against planned forecasts and identifying variances.
• T&E Tracking and Management: Oversee the tracking and processing of Travel & Expense (T&E) reports for the business unit, ensuring strict compliance with company policies and guidelines.
• Financial Reporting: Help prepare regular, accurate, and insightful reports on budget status, T&E metrics, and operational performance for review by business managers and senior leadership.
• Provide administrative and logistical support and coordinate key operational meetings.
• Coordination and preparation of town hall material, newsletters, team communications, DL management and adhoc presentations for Client Services leadership.
• Fulfil any additional adhoc duties as required to meet the needs of the business.

Personal Qualities

• Demonstrated ability to identify inefficiencies in operational processes and implement solutions to automate, simplify, and improve workflow efficiency.
• Proficiency in using spreadsheet software (e.g., Google Sheets or Microsoft Excel) and Looker Studio (preferable).
• Willingness to learn about data and reporting suites published through tools such as PowerBI, Tableau, and Google Looker.
• Exceptional attention to detail and commitment to producing accurate and reliable financial and operational data.
• Excellent organizational and time management skills, with the ability to manage competing priorities and meet critical deadlines.
• Effective written and verbal communication skills, necessary for presenting data and collaborating with cross-functional stakeholders (Finance, HR, etc.).
• A proactive, self-starter with a desire to learn and take ownership of responsibilities.
• Experience in building and maintaining positive internal client relationships through a proactive, professional work ethic.
• Awareness of working in a regulated environment and understanding associated risks and compliance requirements.
• A strong commitment to data privacy, security, and compliance when managing sensitive information.

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. OSTTRA has perks for your partners and little ones, with some best-in-class benefits for families.

About OSTTRA

Launched in 2021, OSTTRA unites four businesses that have been at the heart of post-trade evolution and innovation for over 20 years: MarkitServ, Traiana, TriOptima and Reset. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end‑to‑end workflows – from trade capture at the point of execution, through portfolio optimisation, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.