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- Tasks: Lead client projects, ensuring smooth execution and outstanding satisfaction.
- Company: Award-winning social media agency with a focus on B2B innovation.
- Benefits: Competitive salary, 26 days holiday, hybrid work model, and health perks.
- Why this job: Join a creative team and make a real impact with exciting brands.
- Qualifications: Strong communication, project management skills, and agency experience required.
- Other info: Dynamic environment with opportunities for mentorship and career growth.
The predicted salary is between 36000 - 45000 £ per year.
At OST, we don’t just do B2B social - we live it. As an award-winning social media agency with an exceptional portfolio of clients across SaaS, technology and agriculture, we’re innovating B2B social. If you’re passionate about strategy, creativity, and making real impact, this is your opportunity to join a team that thrives on collaboration, celebrates big ideas, and encourages you to smash your own goals.
We’re on the lookout for an experienced Senior Account Manager to join our Client Services team. You’ll be working on career-defining projects with some of the most exciting brands in the industry - helping to shape their social strategy and deliver outstanding client satisfaction.
To thrive in this role, you’ll need to be a natural collaborator. Someone who’s as comfortable leading client conversations as they are getting stuck into the detail. You’ll work closely with our clients and internal teams to bring big ideas to life, all while keeping campaigns focused, strategic, and aligned to business goals.
With an ever-growing portfolio of globally recognised brands, we want someone passionate to join us on this journey.
What you’ll be doing:
- Delivering a standout client experience, ensuring projects run smoothly, stay on brief and hit deadlines (and budgets).
- Spotting opportunities to improve the way we work - streamlining processes, managing scope and driving efficiencies.
- Understanding the commercial picture for each project and ensuring expectations and deliverables are clear and managed.
- Collaborating across strategy, content and paid teams to create smart, joined-up campaigns that deliver measurable results.
- Sharing your knowledge generously by supporting, mentoring, and inspiring more junior team members.
- Turning data into insight and reports into stories that help clients understand performance, impact, and next steps.
What we’re looking for:
- A confident communicator with excellent client management skills
- Adaptable, proactive and full of ideas
- A creative thinker who loves solving problems
- Highly organised with strong project management skills
- Previous experience in an agency or fast-paced marketing environment
We work in a hybrid model, with team members in the office three days a week. If this setup doesn’t quite work for you, please let us know in your application.
Our office is based in Comberton, just outside of Cambridge, with free onsite parking. You’ll also get 26 days holiday (plus bank holidays), enhanced parental and sick pay, a cycle-to-work scheme, pension plan, and the option to join our private healthcare scheme.
Salary range: £36,000 - £45,000
Senior Account Manager - Social Media employer: OST
Contact Detail:
OST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager - Social Media
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage with potential employers on social media. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies of your past work that highlight your achievements and creativity. This is your chance to shine and demonstrate how you can make an impact at OST.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their social media strategies and come ready with ideas on how you can contribute. This shows you're genuinely interested and proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at OST!
We think you need these skills to ace Senior Account Manager - Social Media
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for social media and B2B marketing shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about the opportunity to make an impact with our clients.
Tailor Your Experience: Make sure to highlight your relevant experience in client management and project delivery. We love seeing how your past roles have prepared you for this position, so don’t hold back on sharing those standout moments!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Remember, we’re looking for someone who can communicate effectively, so show us what you’ve got!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensures you don’t miss out on any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at OST
✨Know Your Clients
Before the interview, research OST's portfolio and understand their key clients in SaaS, technology, and agriculture. Be ready to discuss how your experience aligns with their needs and how you can enhance their social media strategies.
✨Showcase Your Collaboration Skills
Prepare examples that highlight your ability to work collaboratively. Think of times when you led client conversations or worked closely with internal teams to deliver successful campaigns. This will demonstrate your fit for a role that thrives on teamwork.
✨Be Data-Driven
Since the role involves turning data into insights, come prepared with examples of how you've used data to inform decisions in past projects. Discuss specific metrics you tracked and how they influenced campaign strategies.
✨Ask Insightful Questions
Prepare thoughtful questions about OST's approach to B2B social media and their future goals. This shows your genuine interest in the company and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation.
