At a Glance
- Tasks: Provide exceptional support to healthcare professionals and private patients through personal interaction.
- Company: Leading healthcare solutions provider in Manchester with a collaborative team.
- Benefits: Flexible working hours, competitive salary, and opportunities for personal growth.
- Why this job: Make a real difference in patients' lives while developing your communication skills.
- Qualifications: Strong communication skills, multitasking abilities, and IT proficiency.
The predicted salary is between 30000 - 42000 £ per year.
A leading healthcare solutions provider in Manchester is seeking a Customer Care Representative to deliver exceptional service to healthcare professionals and private patients. This role emphasizes personal interaction rather than typical call center responsibilities.
Ideal candidates will possess strong communication skills, multitasking abilities, and proficiency in various IT systems.
Join our collaborative team where your support directly impacts patients' freedom and quality of life.
Customer Care Specialist — Flexible, Relationship-Driven Support in Manchester employer: Össur
Contact Detail:
Össur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Specialist — Flexible, Relationship-Driven Support in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the hunt for a Customer Care Specialist role. Personal recommendations can really give you an edge.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer care. Think about how you can showcase your communication skills and multitasking abilities, as these are key for the role.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the position. It shows you’re genuinely interested.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly, and it helps us keep track of all the amazing candidates like you. Don’t miss out!
We think you need these skills to ace Customer Care Specialist — Flexible, Relationship-Driven Support in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with people, so don’t be afraid to share a bit about yourself and your passion for customer care.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service. We’re looking for relationship-driven support, so mention any roles where you’ve built strong connections with clients or patients.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that showcase your communication skills without unnecessary fluff. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our collaborative team!
How to prepare for a job interview at Össur
✨Know the Company Inside Out
Before your interview, take some time to research the healthcare solutions provider. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
Since this role is all about personal interaction, be prepared to demonstrate your strong communication skills. Think of examples from your past experiences where you successfully resolved issues or built relationships with clients. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Highlight Your Multitasking Abilities
In a fast-paced environment like customer care, multitasking is key. Be ready to discuss how you've managed multiple tasks simultaneously in previous roles. You could even prepare a brief story that illustrates your ability to juggle responsibilities while maintaining high-quality service.
✨Familiarise Yourself with IT Systems
Proficiency in various IT systems is crucial for this position. Brush up on any relevant software or tools you’ve used before, and be ready to discuss how you adapt to new technologies. If you have experience with specific systems mentioned in the job description, make sure to highlight that!