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For Companies At a Glance
- Tasks: Lead a team to create an amazing shopping experience and drive sales.
- Company: Join a major national retailer in a prestigious department store.
- Benefits: Enjoy competitive salary, commission, staff discounts, and profit-sharing bonuses.
- Why this job: Be part of a dynamic team focused on customer satisfaction and brand building.
- Qualifications: Sales-driven, customer-focused, and enthusiastic individuals are encouraged to apply.
- Other info: Ideal for those who thrive in fast-paced environments and love challenges.
The predicted salary is between 28800 - 43200 £ per year.
An exciting opportunity exists to join a major national retailer as a Sales Manager in their Concession within a prestigious department store. Our client is seeking a dedicated and customer-focused individual who is passionate about delivering an exceptional purchase experience. If you take pride in creating a welcoming, visually appealing store environment and thrive on ensuring customer satisfaction, we’d love to hear from you!
Responsibilities
- Ensuring the showroom always provides an outstanding experience for customers
- Delivering outstanding service to all customers - surpassing their expectations
- Driving sales to meet and exceed your personal sales targets
- Ensuring that all customer interactions are followed up immediately and given outstanding service
- Ensuring the highest standard of showroom and merchandise presentation
- Building the brand within the area by building relationships within the host store environment
- Building a strong relationship with colleagues and management of your local store
- Communicating and building relationships with your host store floor manager
- Regularly using company technology to input customer order details accurately and to a high standard
- Complying with all Health, Safety and Security requirements
The Package
- Competitive salary and commission scheme
- Range of benefits including staff discounts, share of profit bonus scheme and more
The right candidate will be:
- Sales driven AND customer focused - and passionate about what you do
- A speedy thinker - presentable, switched-on, and honest, who brings a little joy to every interaction
- Naturally self-motivated, enthusiastic, and keen to impress with a 'no customer left behind' attitude
- Up for a challenge and able to thrive in a busy store environment
- Always on the lookout for ways to improve things for customers, colleagues, with a bias towards action
Sales Manager (Retail) employer: OSS
Contact Detail:
OSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager (Retail)
✨Tip Number 1
Familiarise yourself with the brand and its products. Understanding the unique selling points and the overall ethos of the retailer will help you connect better with customers and demonstrate your passion during interviews.
✨Tip Number 2
Network within the retail industry. Attend local events or join online forums related to retail management. Building relationships with other professionals can provide valuable insights and potentially lead to referrals for the Sales Manager position.
✨Tip Number 3
Prepare to discuss your previous sales achievements in detail. Be ready to share specific examples of how you've exceeded sales targets and improved customer satisfaction in past roles, as this will showcase your suitability for the position.
✨Tip Number 4
Demonstrate your customer service skills in real-time. If you have the opportunity to visit the store before applying, observe how staff interact with customers and think about how you would enhance that experience, which you can mention in your application.
We think you need these skills to ace Sales Manager (Retail)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use specific examples that demonstrate your ability to exceed sales targets and deliver exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer satisfaction. Mention how your skills align with the responsibilities outlined in the job description, such as building relationships and ensuring outstanding service.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles. For example, mention any sales targets you exceeded or initiatives you implemented that improved customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at OSS
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to meet customer needs, as this aligns perfectly with what the retailer is looking for.
✨Demonstrate Sales Acumen
Prepare to discuss your previous sales achievements and how you consistently met or exceeded targets. Use quantifiable metrics to illustrate your success, as this will show your potential employer that you are results-driven.
✨Highlight Teamwork and Relationship Building
Since building relationships with colleagues and management is crucial, be ready to talk about your experience working in teams. Share instances where you collaborated effectively to enhance the store environment or improve customer satisfaction.
✨Familiarise Yourself with the Brand
Research the retailer and their brand values before the interview. Understanding their mission and how they position themselves in the market will allow you to tailor your responses and demonstrate your genuine interest in the role.
