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For Companies At a Glance
- Tasks: Support sales and site teams, ensuring exceptional service and efficient operations.
- Company: Join a respected company in the water treatment and hygiene industry with a family-like culture.
- Benefits: Enjoy competitive salary, bonuses, health schemes, and 22 days holiday plus bank holidays.
- Why this job: Be part of a dynamic team with excellent training and career progression opportunities.
- Qualifications: 5 GCSEs at Grade C/4 or above, strong communication skills, and proficiency in MS Office.
- Other info: Flexible, driven individuals who thrive under pressure will excel in this role.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Our client, a thriving and well-respected company within the water treatment and hygiene industry, have an exciting opportunity for an Administrator to join their dynamic Operations team, providing vital support to sales and site teams and delivering the very best service at all times. Working in a supportive and engaging work environment with a \’family\’ feel, you will be welcomed to the team and provided excellent opportunities for training and development.
Responsibilities
- Facilitate the company\’s operational requirements, ensuring targets are met and administration tasks are fulfilled, with particular emphasis on delivering exceptional service to all customers.
- Support a small team of engineers and account managers, being responsible for ensuring reports and sample results are issued within KPI timeframes.
- Process and coordinate Equipment projects from point of order through to invoice, organising manufacture of products and liaising with couriers to ensure efficient delivery of goods.
- Approve purchase invoices and support with stock take queries.
- Daily operational support to 1-2 account managers, raising tickets on the internal intranet, assisting with any queries they have, chasing up bookings etc.
- Providing daily dedicated support to a small team of engineers (2-3), ensuring their jobs are processed and booked, parts ordered and in stock and reports and sample results are processed efficiently and issued to customers within set KPI timeframes.
Requirements / Qualifications
- A minimum of 5 GCSEs (or equivalent) at Grade C/4 or above including Maths and English
- Excellent interpersonal skills
- Excellent communication skills, at all levels
- Excellent attention to detail and organisational skills
- Good logical and analytical thinking abilities
- Proficient in MS Word, Excel and Outlook, with the ability to learn other software
- Customer focused, with the highest levels of integrity, honesty, dignity, professionalism and respect
- Flexible and driven to succeed, and will enjoy the challenges of meeting deadlines and surpassing performance criteria with the willingness to go the extra mile when necessary
- Well-motivated and hardworking
- Able to work as an effective team member as well as independently with the ability to think logically and problem solve
- Able to work well under pressure whilst remaining calm, supportive and approachable to colleagues
Benefits
- Competitive salary
- Company Bonus scheme
- Reward and Recognition Scheme
- Employee Health Scheme
- 22 days holiday plus bank holidays
- Pension & private healthcare schemes
- Career progression opportunities in a growing, employee-focused business
If you think you have what it takes, we\’d love to hear from you.
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Operations Administrator employer: OSS
Contact Detail:
OSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Familiarise yourself with the water treatment and hygiene industry. Understanding the specific challenges and trends in this sector will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company. Reach out on platforms like LinkedIn to gain insights about the company culture and operational processes, which can give you an edge in discussions during the hiring process.
✨Tip Number 3
Prepare examples of how you've successfully managed administrative tasks in previous roles. Highlight your organisational skills and ability to meet deadlines, as these are crucial for the Operations Administrator position.
✨Tip Number 4
Showcase your proficiency in MS Word, Excel, and Outlook by discussing specific projects where you used these tools effectively. Being able to articulate your technical skills will reassure the hiring team of your capability to handle their operational requirements.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Administrator role. Emphasise your organisational skills, attention to detail, and any experience in customer service or administration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific responsibilities from the job description and explain how your background makes you a great fit for supporting the operations team.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as proficiency in MS Word, Excel, and Outlook, as well as your ability to work under pressure and support a team effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operations Administrator role.
How to prepare for a job interview at OSS
✨Showcase Your Organisational Skills
As an Operations Administrator, you'll need to demonstrate excellent organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting how you prioritised and met deadlines.
✨Emphasise Customer Focus
This role requires a strong customer focus. Be ready to discuss how you've gone the extra mile for customers in previous positions. Share specific instances where your actions led to improved customer satisfaction or resolved issues effectively.
✨Demonstrate Team Collaboration
Since you'll be supporting a small team, it's crucial to show that you can work well with others. Prepare to talk about your experience in team settings, how you contributed to group success, and how you handle conflicts or challenges within a team.
✨Highlight Your Technical Proficiency
Proficiency in MS Word, Excel, and Outlook is essential for this role. Be prepared to discuss your experience with these tools, including any specific functions or features you are comfortable using. If you've learned new software quickly in the past, mention that too!
