At a Glance
- Tasks: Install, service, and repair advanced inspection equipment for food and pharmaceutical industries.
- Company: Join a leading manufacturer known for high-quality inspection machinery.
- Benefits: Enjoy a competitive salary, company car, and opportunities for overtime and bonuses.
- Why this job: Be the technical expert, work with cutting-edge technology, and make a real impact.
- Qualifications: Electrical/Electronics qualification required; field service experience preferred.
- Other info: Willingness to travel and participate in an on-call rota is essential.
The predicted salary is between 28000 - 42000 £ per year.
An industry-leading inspection machinery manufacturer is seeking to add a talented Field Service Engineer to their national service team. This is a fantastic opportunity to represent a renowned name in inspection equipment for the food and pharmaceutical industries, delivering high-quality solutions to customers across the UK. About the Role: As a Field Service Engineer, you will be the go-to technical expert for installations, servicing, and repairs of advanced inline inspection equipment within the food and pharmactical indisty . This role involves working directly with customers to ensure their systems operate at peak performance, delivering exceptional support and training when needed. The position requires an Electrical/Electronics qualification (ONC minimum), ideally with experience in a field-based role. Key Responsibilities: * Install, calibrate, and repair inspection equipment at customer sites. * Provide on-site training and technical support via phone or email. * Conduct equipment upgrades and refurbishments. * Address customer queries professionally and efficiently. * Complete all documentation accurately and promptly. * Follow health and safety regulations at each site. * Participate in an on-call standby rota and work overtime as required. Candidate Profile: * Technical Skills: Strong electrical/electronics engineering knowledge. PLC programming and PC hardware experience is a bonus. * Qualifications: Minimum BTEC/ONC/HNC or similar in electromechanical/electrical engineering. * Experience: Prior field service experience is highly desirable, particularly in commissioning, servicing, or repairs within the food industry * Attributes: Excellent problem-solving, organisational, and communication skills. Flexible, reliable, and customer-focused. * Requirements: Full UK driving license and willingness to travel with occasional overnight stays. Location: Cambridgeshire / Northampton Basic salary £35,000 – £38,000 OTE to £60,000 including bonus and overtime with company car or van
Field Service Engineer (Electrical) employer: OSS
Contact Detail:
OSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Electrical)
✨Tip Number 1
Familiarise yourself with the specific inspection equipment used in the food and pharmaceutical industries. Understanding the technology and its applications will help you stand out during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the field service engineering sector, especially those who have experience in the food industry. Attend relevant industry events or join online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Brush up on your problem-solving skills by reviewing common issues faced in field service roles. Being able to discuss how you would approach troubleshooting and repairs can give you an edge in interviews.
✨Tip Number 4
Prepare to discuss your flexibility and willingness to travel, as these are key aspects of the job. Be ready to share examples of past experiences where you successfully managed travel and on-call duties.
We think you need these skills to ace Field Service Engineer (Electrical)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your electrical/electronics qualifications and any relevant field service experience. Emphasise your problem-solving skills and customer-focused approach, as these are key attributes for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific experiences that demonstrate your ability to install, calibrate, and repair inspection equipment, as well as your commitment to delivering exceptional customer support.
Showcase Technical Skills: Clearly outline your technical skills related to electrical engineering, PLC programming, and PC hardware in your application. Providing examples of past projects or roles where you utilised these skills can strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Service Engineer.
How to prepare for a job interview at OSS
✨Showcase Your Technical Skills
Make sure to highlight your electrical and electronics engineering knowledge during the interview. Be prepared to discuss specific projects or experiences where you successfully installed, calibrated, or repaired equipment, especially in the food or pharmaceutical industries.
✨Demonstrate Problem-Solving Abilities
Field Service Engineers often face unexpected challenges. Prepare examples of how you've tackled technical issues in the past, focusing on your problem-solving process and the outcomes. This will show your potential employer that you're capable of handling the demands of the role.
✨Emphasise Customer Focus
Since this role involves direct interaction with customers, it's crucial to convey your customer service skills. Share instances where you've provided exceptional support or training, and explain how you ensure customer satisfaction while addressing their queries efficiently.
✨Prepare for Practical Scenarios
Expect to be asked about real-world scenarios related to installations or repairs. Brush up on your technical knowledge and be ready to discuss how you would approach specific situations, including health and safety regulations, to demonstrate your readiness for the field.