At a Glance
- Tasks: Serve customers at the trade counter and assist with sales and stock management.
- Company: Join a dynamic team in a thriving trade environment.
- Benefits: Competitive pay, training provided, and a supportive team atmosphere.
- Other info: Opportunity for growth and learning in a fast-paced setting.
- Why this job: Gain hands-on experience in hydraulics and customer service while making a difference.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 18900 - 23100 £ per year.
Key Responsibilities
- Serve customers at the trade counter, in person and over the phone, providing friendly and knowledgeable service.
- Identify customer requirements and recommend appropriate hydraulic hoses, fittings, adapters, oils, and consumables.
- Process sales, cash and card transactions, and maintain accurate till/point-of-sale records.
- Pick, prepare, and package orders for collection or dispatch.
- Assist with basic hose assembly and crimping where required (training provided).
- Receive, check, and put away incoming stock deliveries.
- Maintain stock levels on the shop floor, flagging low stock to the manager.
- Keep the counter, shop floor, and display areas clean, tidy, and well organised.
- Handle customer queries, complaints, and returns professionally, escalating where needed.
- Support wider warehouse/workshop colleagues during busy periods.
What We're Looking For
- Previous experience in a trade counter, retail, or customer service role (essential).
- Interest in or experience with hydraulics, pneumatics, engineering, or automotive parts (desirable, not essential - full training given).
- Strong communication skills and a genuine willingness to help customers.
- Good numeracy skills for handling transactions and stock counts.
- Comfortable with manual handling and being on your feet for counter/warehouse duties.
- Reliable, punctual, and a good team player.
- Full UK driving licence (desirable, for local deliveries/collections).
Trade Counter Assistant in St Albans employer: Osprey Engineering Solutions
Osprey Engineering Solutions is an exceptional employer, offering a dynamic work environment in the heart of Leicester's hydraulics industry. With a strong focus on employee development, you will have ample opportunities to lead and inspire your team while driving business growth. The company fosters a culture of collaboration and excellence, ensuring that every team member is equipped with the skills and support needed to thrive in their roles.
Contact Details:
Osprey Engineering Solutions Recruitment Team
We think you need these skills to ace Trade Counter Assistant in St Albans
Customer Service Skills
Communication Skills
Numeracy Skills
Manual Handling
Teamwork
Attention to Detail
Organisational Skills
