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For Companies At a Glance
- Tasks: Lead and optimise operations across supply chain, warehousing, and service delivery.
- Company: Join a growing B2B organisation making waves in the industrial sector.
- Benefits: Enjoy competitive salary, growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact on business performance while collaborating with diverse teams.
- Qualifications: Proven leadership in operations; experience in B2B environments is essential.
- Other info: This is a newly created role offering significant influence on company scalability.
The predicted salary is between 40000 - 60000 £ per year.
A growing organisation in the industrial B2B sector is seeking a highly capable Operations Manager to lead and align its key operational functions. This is a newly created role that offers the opportunity to have a significant impact on the company's future performance and scalability. The successful candidate will oversee the supply chain, warehousing, service (repair), and systems administration functions—driving collaboration and consistency across departments to support business growth.
Role Overview
As Operations Manager, you will take ownership of end-to-end operations, ensuring seamless delivery across departments and a sharp focus on operational performance, cost control, and efficiency. The role is especially pivotal in the tool kitting function, where on-time, in-full (OTIF) delivery is a core priority. You will be responsible for enforcing and improving the kitting process and working with other teams to forecast and manage delivery capacity.
Key Responsibilities
- Execute and support operational strategy in line with business objectives.
- Lead and coordinate supply chain, warehousing, repair, and systems administration teams.
- Ensure OTIF delivery of tool kits, with full ownership of the kitting lifecycle.
- Collaborate with Sales and Digital teams to forecast kit delivery capacity.
- Oversee purchasing, supplier relationships, and stock accuracy.
- Manage warehouse layout, logistics performance, and dispatch/receipt efficiency.
- Support repair function with a focus on service quality and turnaround times.
- Lead AS9120 quality management efforts and ensure compliance.
- Use ERP systems to drive informed decision-making, process automation, and productivity.
- Identify inefficiencies and drive lean, data-led continuous improvement initiatives.
What We’re Looking For
Essential:
- Proven leadership experience in an operational role within an industrial B2B environment.
- Cross-functional experience across purchasing, warehousing, logistics, and service delivery.
- Comfortable aligning operational output with commercial goals in collaboration with Sales, Finance, and Digital teams.
- Experience managing operational teams and supporting functions during growth, scale-up, or organisational change.
Desirable:
- Experience with AS9120 or ISO9001 quality management systems.
- Practical use of ERP platforms (ideally Oracle NetSuite).
- Knowledge of inventory control, warehouse layout best practices, and logistics partner management.
- Familiarity with kitting and assembly operations within engineering, tooling, or manufacturing.
- Understanding of automation and digitisation to eliminate manual tasks.
Key Competencies
- Commercially minded and strategic leadership.
- Strong process focus and attention to detail.
- Data-driven decision-making and systems literacy.
- Collaborative and accountable team management.
- Solution-focused mindset with a passion for efficiency.
If you’re ready to step into a strategic leadership role and influence key business operations, apply today to join a forward-thinking organisation at a time of exciting growth and change.
Operations Manager employer: Osprey Engineering Solutions
Contact Detail:
Osprey Engineering Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced by companies in the industrial B2B sector. Understanding the nuances of supply chain management and warehousing will help you demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals who have experience in operations management, particularly those who have worked with AS9120 or ISO9001 quality management systems. This can provide you with insights and potentially valuable connections that could support your application.
✨Tip Number 3
Showcase your ability to drive continuous improvement initiatives by preparing examples of past successes. Be ready to discuss how you've identified inefficiencies and implemented data-led solutions in previous roles.
✨Tip Number 4
Research the company's current operational strategies and any recent changes they may have undergone. Tailoring your conversation to align with their goals will demonstrate your genuine interest and strategic mindset.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience in operational roles, especially within the industrial B2B sector. Emphasise your cross-functional experience and any specific achievements related to supply chain management, warehousing, and logistics.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Operations Manager role and how your background aligns with the company's goals. Mention your experience with AS9120 or ISO9001 quality management systems if applicable, and how you can contribute to their operational strategy.
Showcase Relevant Skills: Highlight key competencies such as data-driven decision-making, process improvement, and team management. Provide examples of how you've successfully led teams through growth or organisational change, and how you've implemented lean initiatives.
Proofread and Format: Before submitting your application, ensure that your documents are free from errors and formatted professionally. A well-organised application reflects your attention to detail, which is crucial for an Operations Manager role.
How to prepare for a job interview at Osprey Engineering Solutions
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles in operational settings, especially within the industrial B2B sector. Highlight specific examples where you successfully led teams and improved operational efficiency.
✨Demonstrate Cross-Functional Collaboration
Since the role requires collaboration with various departments, come equipped with examples of how you've worked with sales, finance, and digital teams. Emphasise your ability to align operational goals with commercial objectives.
✨Familiarise Yourself with AS9120 and ERP Systems
If you have experience with AS9120 or ISO9001 quality management systems, be ready to discuss it. Additionally, brush up on your knowledge of ERP platforms, particularly Oracle NetSuite, as this will be crucial for driving informed decision-making.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills, particularly regarding inefficiencies in operations. Think of specific instances where you identified issues and implemented data-led continuous improvement initiatives.
