At a Glance
- Tasks: Service, maintain, and install industrial equipment while providing top-notch customer support.
- Company: Leading provider of industrial technologies with a focus on reliability and excellence.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Flexible working environment with a focus on customer satisfaction.
- Why this job: Join a dynamic team and make a real difference in the industrial sector.
- Qualifications: Field service experience and strong technical skills in mechanical engineering.
About the Company
The Company is a leading provider of industrial technologies, delivering mission-critical flow creation and industrial solutions.
As a trusted service and distribution partner, we supply compressed air systems, fluid management, and power tools solutions to customers across a wide range of industrial and commercial sectors.
Our field-based technicians are central to our reputation for reliability, technical excellence, and outstanding customer service.
Role Purpose
We are seeking an experienced Field Service Technician to join our growing team, covering a territory across Surrey, Sussex, West Kent, North West Kent, South London, and South of the River Thames.
This is a field-based, customer-facing role responsible for the service, maintenance, repair, and installation of our full product range.
The successful candidate will be technically capable, self-managed, and committed to delivering a first-class service experience to our customers.
Key Responsibilities
- Carry out planned preventive maintenance, reactive repairs, and breakdown response across our product range, including air compressors, dryers, filters, ancillary equipment, fluid management systems, and power tools.
- Diagnose and resolve faults on compressed air systems, identifying root causes and recommending corrective or upgrade solutions to customers.
- Install and commission new equipment at customer sites, ensuring systems are set up correctly and handed over to the highest standard.
- Manage your own schedule and territory effectively, maintaining regular communication with the Service Manager and internal support teams.
- Participate in the on-call and out-of-hours rota as required to support customer emergency breakdown requirements.
Skills, Knowledge and Experience
Essential
- Proven field service experience in compressed air, mechanical engineering, or a closely related discipline.
- Hands-on knowledge of air compressors (rotary screw, reciprocating, or centrifugal), dryers, and ancillary compressed air equipment.
- Strong fault-finding and diagnostic ability across electro-mechanical systems.
- Ability to read and interpret electrical schematics, P&IDs, and technical manuals.
- Comfortable working independently and managing your own workload across a defined territory.
- Good IT literacy, with the ability to complete digital service records and use diagnostic software.
- Excellent customer-facing communication skills.
- Full UK driving licence.
Desirable
- Familiarity with major compressed air equipment brands, including rotary screw compressors, dryers, nitrogen generators, and power tools.
- Experience with fluid management or lubrication systems.
- Refrigeration handling certificate (F-Gas).
- 18th Edition Electrical Qualification or equivalent.
- Experience with SCADA or remote monitoring systems for compressed air.
- Previous territory or field-based service role.
- NVQ Level 3 or equivalent in Engineering or Mechanical Engineering.
- First Aid trained
Field Service Technician in Crawley employer: Osprey Engineering Solutions
Osprey Engineering Solutions is an exceptional employer, offering a dynamic work environment in the heart of Leicester's hydraulics industry. With a strong focus on employee development, you will have ample opportunities to lead and inspire your team while driving business growth. The company fosters a culture of collaboration and excellence, ensuring that every team member is equipped with the skills and support needed to thrive in their roles.
Contact Details:
Osprey Engineering Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician in Crawley
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Service Technician in Crawley
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Osprey Engineering Solutions's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Osprey Engineering Solutions. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Osprey Engineering Solutions
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Osprey Engineering Solutions.
