At a Glance
- Tasks: Handle customer enquiries, provide quotes, and convert them into orders while making proactive outbound calls.
- Company: Join a dynamic team in a thriving office-based sales environment.
- Benefits: Full product training, supportive colleagues, and opportunities for career growth.
- Other info: Enjoy a collaborative atmosphere with clear targets and room for advancement.
- Why this job: Develop your sales skills and gain technical knowledge in a rewarding role.
- Qualifications: Experience in telesales or similar roles; confidence on the phone is key.
The predicted salary is between 34200 - 41800 £ per year.
This is an office-based sales role at the centre of the business.
You will handle incoming enquiries, work out what the customer actually needs, quote it accurately and convert it into an order.
Alongside that you will make outbound calls to existing customers, lapsed accounts and new prospects to grow the order book.
You do not need to have sold pressure gauges, regulators or electrical components before.
Full product training is given and there are experienced technical colleagues alongside you.
What matters is that you are confident on the telephone, accurate with detail and willing to learn a technical product properly.
If you have sold anything with a part number, a specification and a trade customer on the other end of the phone, the skills carry across.
KEY RESPONSIBILITIES
- Handle inbound telephone and email enquiries, establishing the application and identifying the correct product, size, pressure range, connection and material.
- Prepare and issue accurate quotations, then follow them through to conversion rather than waiting for the customer to come back.
- Make proactive outbound calls to existing customers, lapsed accounts and new prospects to generate orders and build a pipeline.
- Process orders accurately, confirming specification, quantity, price, lead time and delivery before the order goes through.
- Build working product knowledge across gauges, regulators, air preparation equipment, thermometers, diaphragms and the electrical and electronic lines, so that customers get sound first-line advice.
- Refer complex, bespoke or custom-dial enquiries to technical colleagues, and stay with the enquiry until it is resolved.
- Support distributor and OEM accounts with pricing, availability and lead time information.
- Liaise with purchasing, production and despatch to keep customers informed, particularly where lead times move.
- Handle account queries, returns, repairs and calibration requests from first call through to resolution.
- Maintain accurate customer, contact, quotation and opportunity records on the company system.
- Follow up leads generated by the website, marketing campaigns and exhibitions.
- Record reasons for lost business and feed market and competitor intelligence back to the team.
- Work to agreed call activity, quotation and order intake targets.
- WHAT WE ARE LOOKING FOR
Essential
- Experience in telesales, internal sales, sales support, counter sales or another telephone-based sales role. The sector matters far less than the ability.
- Confident on the telephone and comfortable picking it up to make outbound calls as well as answering them.
- Accurate and methodical, with genuine attention to detail on specification, pricing and paperwork. A wrong digit on a part number costs a delivery.
- Willing and able to learn a technical product range, and comfortable asking a question rather than guessing
- #J-18808-Ljbffr
Telesales Agent in Nottingham employer: Osprey Engineering Solutions Ltd
Osprey Engineering Solutions is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. As a Reliability Consultant, you will enjoy the flexibility of remote work while engaging with diverse industries, fostering meaningful relationships with clients, and contributing to impactful projects that enhance asset performance. With a commitment to innovation and excellence, this role provides unique opportunities for professional advancement in a supportive environment.
Contact Details:
Osprey Engineering Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Agent in Nottingham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Agent at Osprey Engineering Solutions Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Osprey Engineering Solutions Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Agent. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Agent in Nottingham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Osprey Engineering Solutions Ltd:When writing your cover letter, make sure to tailor your message specifically for Osprey Engineering Solutions Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Osprey Engineering Solutions Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Osprey Engineering Solutions Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Osprey Engineering Solutions Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Osprey Engineering Solutions Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
