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- Tasks: Join our team to drive laundry category strategies and optimise promotional activities.
- Company: Be part of a high-growth, multi-billion home care business with a bold vision.
- Benefits: Enjoy competitive pay, potential remote work options, and exciting corporate perks.
- Why this job: Make an impact in a fast-paced environment while developing your commercial skills.
- Qualifications: Strong experience in channel development and trade marketing is essential.
- Other info: Collaborate with cross-functional teams and lead customer account management initiatives.
The predicted salary is between 36000 - 60000 £ per year.
This is an exciting opportunity to join the Home Care Europe team within a high-growth, multi-billion business unit. With a bold and focused strategy driving performance and transformation, we’re on a mission to become the most admired company in home care. Our vision — “Bring it Home!” — is supported by three strategic pillars: Where to Play, How to Win, and Fuel for Growth.
As a key player in the Laundry Channel & Category team, you’ll drive the development and execution of channel and customer strategies, working at the heart of a fast-paced, consumer-focused organisation.
Key Responsibilities- Lead the execution of category and channel plans for Laundry, ensuring alignment with commercial targets across customer accounts.
- Drive decision-making around commercial trade-offs versus strategic priorities.
- Develop and implement a robust promotional strategy; manage trade marketing investment (TMI) across customer teams.
- Track promotional activity across all customers; identify opportunities to optimise effectiveness and return on investment.
- Represent the customer and channel perspective within the Sales & Operations Planning (S&OP) process.
- Deliver half-year and full-year targets for category sales growth (USG), price growth (UPG), and gross margin (GM).
- Manage and optimise trade spend and promotional investment using tools like TPA.
- Execute innovation and renovation plans in collaboration with brand and supply teams.
- Support development of broader channel strategies in partnership with brand and category management.
- Lead performance tracking for customer teams, including monthly and quarterly target reviews (USG, TMI, UPG, GM).
- Own the execution of pricing strategy and trade investment decisions for Laundry.
- Manage and lead the Laundry CAM (Customer Account Management) community, driving consistency and excellence in execution.
- Act as a key partner to the Category Lead to ensure seamless end-to-end representation of customer and channel priorities.
- Customer Account Managers (CAMs)
- Category Management Team
- Supply Chain Planning
- Brand Teams
- Strong commercial and customer acumen
- Experience in category strategy and channel development
- Proficiency in net revenue management
- Ability to translate insights into actionable innovation opportunities
- Understanding of Integrated Business Planning (IBP) and S&OP processes
- Experience with tools such as SAP, Nielsen, Kantar, Market Heartbeat, EPOS Digest
- Passion for High Performance – Takes ownership, uses data to inform decisions, and delivers results with accountability.
- Personal Mastery – Sets high standards, prioritises resilience and personal wellbeing.
- Consumer Love – Always looks for better ways to serve and delight consumers.
- Purpose & Service – Leads with humility and a service mindset.
- Agility – Embraces continuous learning and adapts in a dynamic environment.
- Strong Experience in Channel & Category Development (Preferably in FMCG/Retail)
- Proven track record of building and executing channel and category strategies.
- Experience working cross-functionally with marketing, sales, and supply chain to drive category growth.
- Ability to represent the voice of the customer/channel in strategic planning and deliver insights-driven commercial plans.
- Commercial Acumen with Trade Spend & Promotional Strategy Management
- Hands-on experience managing trade marketing investment (TMI) and promotional budgets.
- Skilled in evaluating and optimising promotions using tools like Trade Promotion Analytics (TPA) and EPOS data.
- Experience balancing strategic objectives with short-term trade-offs to maximise ROI.
- Familiarity with S&OP and Performance Management Processes
- Experience participating in or leading within the Sales & Operations Planning (S&OP) framework.
- Strong understanding of Integrated Business Planning (IBP) and performance tracking (USG, UPG, GM).
- Ability to interpret complex data and lead gap-closing actions aligned with business goals.
Commercial Operations Specialist employer: Osmii
Contact Detail:
Osmii Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Operations Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in the laundry category and consumer behaviour. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the FMCG and retail sectors, especially those involved in channel and category development. Attend industry events or join relevant online forums to build connections that could lead to valuable insights and referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed trade marketing investments and promotional strategies in previous roles. Highlighting your hands-on experience will set you apart from other candidates.
✨Tip Number 4
Showcase your understanding of S&OP processes by discussing how you've contributed to performance management in past positions. Being able to articulate your experience with data interpretation and gap-closing actions will demonstrate your fit for the role.
We think you need these skills to ace Commercial Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in channel and category development, particularly in FMCG or retail. Use specific examples that demonstrate your commercial acumen and ability to manage trade spend and promotional strategies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for high performance and consumer love. Discuss how your skills align with the company's mission and strategic pillars, and provide examples of how you've successfully driven category growth in previous roles.
Showcase Relevant Skills: Emphasise your proficiency with tools like SAP, Nielsen, and Trade Promotion Analytics (TPA) in your application. Highlight any experience you have with Integrated Business Planning (IBP) and Sales & Operations Planning (S&OP) processes, as these are crucial for the role.
Demonstrate Results: Quantify your achievements where possible. For instance, mention specific sales growth percentages or successful promotional campaigns you've led. This will help illustrate your ability to deliver results and optimise trade marketing investments.
How to prepare for a job interview at Osmii
✨Showcase Your Commercial Acumen
Be prepared to discuss your experience with trade spend and promotional strategy management. Highlight specific examples where you've successfully managed promotional budgets and optimised trade marketing investments.
✨Demonstrate Cross-Functional Collaboration
Since the role involves working closely with various teams, share instances where you've collaborated with marketing, sales, or supply chain teams. Emphasise how these collaborations led to successful category growth.
✨Understand the S&OP Process
Familiarise yourself with the Sales & Operations Planning (S&OP) framework. Be ready to explain how you've participated in or led S&OP processes in the past, and how you can apply that knowledge to this role.
✨Express Your Passion for Consumer Insights
The company values consumer love, so be sure to convey your enthusiasm for understanding consumer needs. Discuss how you've used insights to drive innovation and improve customer satisfaction in previous roles.
