At a Glance
- Tasks: Support operational planning and procurement for impactful humanitarian projects.
- Company: Join Osman Consulting Ltd, a leader in humanitarian and development programmes.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and ethical practices.
- Why this job: Make a difference in global humanitarian efforts while developing your skills.
- Qualifications: Bachelor’s degree and 5 years of relevant experience in operations or logistics.
The predicted salary is between 35000 - 45000 £ per year.
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America. The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The Senior Operations Officer supports operational planning, procurement follow-up, documentation control, and implementation support systems so that project delivery requirements are translated into timely and well-organised operational action.
3. Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Project Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
4. Scope of Work and Key Responsibilities
- Operational planning and tracking: Support the Project Manager in maintaining operational plans, procurement trackers, action logs, and implementation support schedules. Monitor progress of operational actions and follow up with responsible staff to minimise avoidable delays.
- Procurement and Supply chain support: Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing. Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention. Coordinate with the Sudan Operations and Logistics Officer on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation.
- Documentation and Asset control support: Maintain orderly operational records covering procurement files, delivery notes, inventory information, service agreements, and other control documents. Support tracking of assets, equipment, and key operational commitments linked to project implementation.
- Operational Risk Management: Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness. Provide timely updates to the Project Manager on issues requiring escalation or re-prioritisation.
5. Qualifications and Experience
- Bachelor’s degree or Diploma in operations management, logistics, supply chain, Business Administration, or related field
- At least 5 years of relevant experience; preferably in humanitarian or project environment.
- Good understanding of procurement workflows, record keeping, and implementation support systems.
- Strong organizational, attention to details and communication skills.
- Full professional proficiency in English.
- Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
- Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.
6. Core Competencies
- Operational organization
- Confidential handling of information
- Analytical thinking
- Service orientation and teamwork
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations. The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements. The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders. Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
Senior Operations Officer in Solihull employer: OSMAN CONSULTING LTD
Osman Consulting Ltd is an exceptional employer that prioritises a collaborative and inclusive work culture, fostering professional growth and development for its employees. Located in Solihull, the company offers a hybrid working model, allowing for flexibility while engaging in meaningful humanitarian projects across diverse regions. With a strong commitment to ethical practices and safeguarding, Osman Consulting empowers its team to make a tangible impact in the world, making it an ideal workplace for those seeking rewarding and purposeful careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Officer in Solihull
✨Tip Number 1
Network like a pro! Reach out to your connections in the humanitarian sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Osman Consulting Ltd and its projects. Show us that you understand our mission and values, and be ready to discuss how your experience aligns with our operational needs.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to procurement and operational planning. We want to see how you handle challenges and ensure smooth project delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Senior Operations Officer in Solihull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Operations Officer role. Highlight your relevant experience in operations management, procurement, and logistics. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about humanitarian work and how your background makes you a great fit for Osman Consulting. Keep it concise but impactful!
Showcase Your Organisational Skills:Since this role requires strong organisational abilities, be sure to mention specific examples of how you've successfully managed multiple priorities or streamlined processes in your previous roles. We love a good success story!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Osman Consulting!
How to prepare for a job interview at OSMAN CONSULTING LTD
✨Know Your Operations Inside Out
Make sure you understand the key responsibilities of the Senior Operations Officer role. Familiarise yourself with operational planning, procurement processes, and documentation control. This will help you answer questions confidently and demonstrate your expertise in these areas.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in humanitarian or project environments. Discuss how you've successfully managed operational challenges, tracked procurement processes, or improved documentation systems. This will show that you have the practical skills needed for the job.
✨Communicate Clearly and Effectively
Since strong communication skills are essential for this role, practice articulating your thoughts clearly. Be ready to explain complex ideas simply and engage with the interviewers. This will demonstrate your ability to liaise with diverse stakeholders, which is crucial for the position.
✨Prepare Questions for Them
Think of insightful questions to ask the interviewers about Osman Consulting Ltd's operations and their approach to humanitarian programmes. This shows your genuine interest in the organisation and helps you assess if it's the right fit for you.
