At a Glance
- Tasks: Support operational planning and procurement for impactful humanitarian projects.
- Company: Join Osman Consulting Ltd, a leader in humanitarian and development programmes.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and ethical practices.
- Why this job: Make a difference in global humanitarian efforts while developing your skills.
- Qualifications: Bachelor’s degree and 5 years of relevant experience in operations or logistics.
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America. The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The Senior Operations Officer supports operational planning, procurement follow-up, documentation control, and implementation support systems so that project delivery requirements are translated into timely and well-organised operational action.
3. Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Project Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
4. Scope of Work and Key Responsibilities
- Operational planning and tracking: Support the Project Manager in maintaining operational plans, procurement trackers, action logs, and implementation support schedules. Monitor progress of operational actions and follow up with responsible staff to minimise avoidable delays.
- Procurement and Supply chain support: Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing. Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention. Coordinate with the Sudan Operations and Logistics Officer on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation.
- Documentation and Asset control support: Maintain orderly operational records covering procurement files, delivery notes, inventory information, service agreements, and other control documents. Support tracking of assets, equipment, and key operational commitments linked to project implementation.
- Operational Risk Management: Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness. Provide timely updates to the Project Manager on issues requiring escalation or re-prioritisation.
5. Qualifications and Experience
- Bachelor’s degree or Diploma in operations management, logistics, supply chain, Business Administration, or related field
- At least 5 years of relevant experience; preferably in humanitarian or project environment.
- Good understanding of procurement workflows, record keeping, and implementation support systems.
- Strong organizational, attention to details and communication skills.
- Full professional proficiency in English.
- Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
- Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.
6. Core Competencies
- Operational organization
- Confidential handling of information
- Analytical thinking
- Service orientation and teamwork
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations. The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements. The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders. Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
Senior Operations Officer employer: OSMAN CONSULTING LTD
Osman Consulting Ltd is an exceptional employer that prioritises a collaborative and inclusive work culture, offering employees the opportunity to make a meaningful impact in humanitarian and development programmes across diverse regions. Based in Solihull, the company provides a hybrid working environment, fostering professional growth through continuous learning and support for operational excellence. With a strong commitment to ethical practices and employee well-being, Osman Consulting ensures that its team members are equipped to thrive in their roles while contributing to vital global initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the humanitarian sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Osman Consulting Ltd and its projects. Show us that you understand our mission and how your skills can contribute to our operational success. Tailor your responses to highlight relevant experience in procurement and logistics.
✨Tip Number 3
Practice your communication skills! As a Senior Operations Officer, you'll need to liaise with various stakeholders. Mock interviews with friends or mentors can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at Osman Consulting Ltd.
We think you need these skills to ace Senior Operations Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Operations Officer role. Highlight your experience in operational planning, procurement, and documentation control. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about humanitarian work and how your background aligns with our mission at Osman Consulting. Keep it engaging and personal!
Showcase Relevant Experience:When detailing your experience, focus on specific examples that demonstrate your organisational skills and ability to manage multiple priorities. We love seeing how you've tackled challenges in previous roles!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at OSMAN CONSULTING LTD
✨Know Your Operations Inside Out
Before the interview, dive deep into Osman Consulting's operations and their humanitarian focus. Familiarise yourself with their projects in different regions and understand how operational planning and procurement play a role in their success. This knowledge will help you demonstrate your genuine interest and alignment with their mission.
✨Showcase Your Organisational Skills
As a Senior Operations Officer, strong organisational skills are key. Prepare examples from your past experience where you've successfully managed multiple priorities or streamlined processes. Be ready to discuss specific tools or methods you used to keep everything on track, as this will highlight your capability to handle the role's demands.
✨Communicate Clearly and Confidently
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like procurement workflows or operational risk management. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to follow your thought process.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with insightful questions about the organisation's current challenges or future projects. This not only shows your enthusiasm but also your strategic thinking. Ask about how they measure success in operational planning or what tools they use for tracking procurement, which can lead to a meaningful discussion.
