Business Analyst - Redhill in Salfords

Overview

Rapiscan, an OSI Systems, Inc. company, empowers those who safeguard our world with the technologies, services, and expertise needed to detect threats, secure commerce, and protect communities.

An industry leader in X-ray inspection, radiation and trace detection, metal detection, and optical inspection solutions, Rapiscan has over 100,000 scanning systems installed around the world to assist customs agencies, border security, aviation authorities, law enforcement, military organizations, and security professionals in combatting terrorism, smuggling, and trade fraud.

Role Overview

We’re looking for a talented and proactive Business Analyst to join our team and support enterprise systems across Sales, Supply Chain, Manufacturing, Service, HR, and Finance.

This is a dynamic role that blends strategic thinking with hands-on problem-solving, offering the opportunity to work on projects of varying scale and complexity.

You’ll collaborate closely with stakeholders across departments to identify opportunities for improvement, resolve application issues, and design innovative solutions that enhance business processes and system functionality.

Responsibilities

• Partner with IT Application Managers to prioritize and deliver business requirements and process enhancements.
• Engage with business users to identify and implement system and process improvements.
• Conduct interviews to gather detailed business and technical requirements.
• Analyze data to identify trends and support strategic decision-making.
• Lead major projects, including requirements gathering, process mapping, test planning, and execution.
• Ensure compliance with IT standards for documentation, design, use cases, and training materials.
• Develop reports for ERP, CRM, and BI systems tailored to management and customer needs.
• Assist in designing data models and databases aligned with business goals.
• Provide Tier 2 and Tier 3 support for enterprise application issues and queries.
• Champion the effective use of technology across the organization.
• Deliver end-user training and create comprehensive training guides and documentation.
• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications

• Bachelor’s degree or equivalent professional experience preferred.
• Minimum 5 years’ experience in business analysis, project management, or related fields.
• At least 3 years’ experience with Manufacturing Execution Systems (MES), ideally supporting custom-built solutions.
• Hands-on experience with D365 Finance & Operations and CRM is highly desirable.
• Strong communication, organizational, and documentation skills.
• NOTICE TO THIRD PARTY AGENCIES

OSI Systems, Inc. and its subsidiaries (collectively “OSI”) does not accept unsolicited resumes from recruiters or employment agencies.

If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency.

Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.