At a Glance
- Tasks: Lead quality initiatives and ensure compliance in a dynamic tech environment.
- Company: Join Rapiscan Systems, a global leader in advanced detection technologies.
- Benefits: Competitive salary, career development, and a supportive team culture.
- Other info: Opportunity for growth and to drive continuous improvement in a collaborative setting.
- Why this job: Make a real impact on quality assurance in critical security solutions.
- Qualifications: Degree in relevant field and extensive experience in Quality Assurance.
The predicted salary is between 45000 - 55000 £ per year.
Rapiscan Systems, a global leader in advanced detection technologies, delivers high‑performance cargo, vehicle, and security inspection solutions for critical infrastructures including ports, borders, military environments, and high‑security facilities.
The Quality Assurance Manager supports the execution of the strategic quality plan across the Stoke operation, ensuring quality leadership, compliance, process excellence, and continuous improvement. The role provides cross‑functional quality support to customers, suppliers, internal teams, and partners.
Responsibilities- Support the execution of the strategic quality plan across the operation.
- Lead continuous improvement initiatives to enhance product and process quality.
- Manage the customer quality interface, ensuring requirements are understood and met.
- Lead complaint handling, root‑cause analysis, corrective and preventive actions.
- Provide supplier quality oversight, including data analysis and capability reviews.
- Develop, implement, and maintain Quality Management Systems (ISO9001, AS9100, ISO14001).
- Provide quality leadership in new product introduction activities and reliability assessments.
- Analyse quality metrics, report findings, and drive COPQ (Cost of Poor Quality) reduction.
- Deliver quality training programmes across the organisation.
- Lead process capability assessment, control plan development, audits, and improvements.
- Oversee the creation and auditing of inspection processes, test plans, and quality documentation.
- Support team development, performance reviews, coaching, and succession planning.
- Collaborate with Service, Install, and Commissioning teams to ensure feedback loops and lessons learned.
- Contribute to departmental budget planning and site‑wide quality improvement initiatives.
- Support environmental compliance and ISO14001 practices.
- Uphold company values with strong communication, leadership, and integrity.
- Degree in Quality, Manufacturing, Engineering, Electronics, or similar field.
- Proven extensive years’ experience in a senior Quality Assurance role, preferably in Aerospace, Medical, or Automotive.
- Strong knowledge of ISO9001, AS9100C/D, ISO14001.
- Six Sigma Brown or Black Belt preferred.
- Experience with Lean methodologies and continuous improvement.
- Proven ability to drive cultural and operational change.
- Strong leadership and communication skills within a medium‑sized business environment.
Quality Assurance Manager - Stoke on Trent in Stoke-on-Trent employer: OSI Systems, Inc.
Rapiscan Systems is an exceptional employer, offering a dynamic work environment in Stoke on Trent where innovation and quality are at the forefront of our operations. We prioritise employee growth through comprehensive training programmes and continuous improvement initiatives, fostering a culture of collaboration and excellence. Join us to be part of a global leader in advanced detection technologies, where your contributions directly impact critical infrastructures and enhance safety worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Manager - Stoke on Trent in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Quality Assurance Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its quality standards. Familiarise yourself with their products and processes, especially those related to ISO9001 and AS9100. We want you to show them that you’re not just another candidate, but someone who truly understands their mission and values.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. Think of specific examples from your past experiences where you led continuous improvement initiatives or handled customer complaints. We want you to shine and demonstrate your leadership skills effectively!
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in keeping you top of mind. And remember, if you see a job that fits your skills, apply through our website – we’re here to help you every step of the way!
We think you need these skills to ace Quality Assurance Manager - Stoke on Trent in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Quality Assurance Manager role. Highlight your experience with ISO standards and continuous improvement initiatives, as these are key for us at Rapiscan Systems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how your background aligns with our mission. Don’t forget to mention any relevant leadership experiences!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your impact in quality management. Use metrics where possible to show how you’ve driven improvements and reduced costs of poor quality.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at OSI Systems, Inc.
✨Know Your Quality Standards
Make sure you brush up on ISO9001, AS9100, and ISO14001 before the interview. Being able to discuss these standards confidently will show that you understand the core requirements of the role and can lead quality initiatives effectively.
✨Prepare for Scenario Questions
Expect questions about how you've handled quality issues in the past. Think of specific examples where you led continuous improvement initiatives or managed customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Leadership Skills
As a Quality Assurance Manager, you'll need to demonstrate strong leadership. Be ready to talk about how you've developed teams, conducted training programmes, or driven cultural change in previous roles. Highlight any successes in coaching or mentoring others.
✨Understand the Company’s Mission
Research Rapiscan Systems and their role in advanced detection technologies. Understanding their mission and values will help you align your answers with what they’re looking for, showing that you're not just a fit for the role but also for the company culture.
