Quality Assurance Manager - Stoke on Trent in Stoke-on-Trent

Quality Assurance Manager - Stoke on Trent in Stoke-on-Trent

Stoke-on-Trent Full-Time 36000 - 60000 £ / year (est.) No working from home possible
OSI Systems, Inc.

At a Glance

  • Tasks: Lead quality initiatives and ensure top-notch standards in a dynamic tech environment.
  • Company: Join Rapiscan Systems, a global leader in advanced detection technologies.
  • Benefits: Competitive salary, career growth, and opportunities for continuous improvement.
  • Other info: Collaborative culture with a focus on innovation and excellence.
  • Why this job: Make a real impact on quality assurance in critical security solutions.
  • Qualifications: Degree in relevant field and extensive experience in Quality Assurance.

The predicted salary is between 36000 - 60000 £ per year.

Overview

Rapiscan Systems, a global leader in advanced detection technologies, delivers high‑performance cargo, vehicle, and security inspection solutions for critical infrastructures including ports, borders, military environments, and high‑security facilities.

Role Overview

The Quality Assurance Manager supports the execution of the strategic quality plan across the Stoke operation, ensuring quality leadership, compliance, process excellence, and continuous improvement. The role provides cross‑functional quality support to customers, suppliers, internal teams, and partners.

Responsibilities

  • Support the execution of the strategic quality plan across the operation.
  • Lead continuous improvement initiatives to enhance product and process quality.
  • Manage the customer quality interface, ensuring requirements are understood and met.
  • Lead complaint handling, root‑cause analysis, corrective and preventive actions.
  • Provide supplier quality oversight, including data analysis and capability reviews.
  • Develop, implement, and maintain Quality Management Systems (ISO, AS, ISO).
  • Provide quality leadership in new product introduction activities and reliability assessments.
  • Analyse quality metrics, report findings, and drive COPQ (Cost of Poor Quality) reduction.
  • Deliver quality training programmes across the organisation.
  • Lead process capability assessment, control plan development, audits, and improvements.
  • Oversee the creation and auditing of inspection processes, test plans, and quality documentation.
  • Support team development, performance reviews, coaching, and succession planning.
  • Collaborate with Service, Install, and Commissioning teams to ensure feedback loops and lessons learned.
  • Contribute to departmental budget planning and site‑wide quality improvement initiatives.
  • Support environmental compliance and ISO practices.
  • Uphold company values with strong communication, leadership, and integrity.

Qualifications

  • Degree in Quality, Manufacturing, Engineering, Electronics, or similar field.
  • Proven extensive years’ experience in a senior Quality Assurance role, preferably in Aerospace, Medical, or Automotive.
  • Strong knowledge of ISO, ASC/D, ISO.
  • Six Sigma Brown or Black Belt preferred.
  • Experience with Lean methodologies and continuous improvement.
  • Proven ability to drive cultural and operational change.
  • Strong leadership and communication skills within a medium‑sized business environment.

Quality Assurance Manager - Stoke on Trent in Stoke-on-Trent employer: OSI Systems, Inc.

At Rapiscan Systems, we pride ourselves on being an exceptional employer that fosters a culture of innovation and continuous improvement. Located in Stoke, our team enjoys a collaborative work environment where quality leadership is paramount, alongside ample opportunities for professional growth and development. With a commitment to employee training and a focus on maintaining high standards of quality, we empower our staff to make meaningful contributions to critical infrastructure security solutions.

OSI Systems, Inc.

Contact Details:

OSI Systems, Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Quality Assurance Manager - Stoke on Trent in Stoke-on-Trent

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its quality standards. Be ready to discuss how your experience aligns with their needs, especially around ISO practices and continuous improvement initiatives.

Tip Number 3

Showcase your leadership skills! During interviews, share examples of how you've led teams through quality improvements or managed customer interfaces. This will highlight your fit for the Quality Assurance Manager role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Quality Assurance Manager - Stoke on Trent in Stoke-on-Trent

Quality Management Systems (ISO, AS)
Continuous Improvement
Root Cause Analysis
Data Analysis
Supplier Quality Oversight
Cost of Poor Quality (COPQ) Reduction
Process Capability Assessment

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Quality Assurance Manager role. Highlight your relevant experience and skills that match the job description, especially in quality management systems and continuous improvement initiatives.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've led quality initiatives or improved processes in your previous roles.

Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics and data to demonstrate how you’ve positively impacted quality and compliance in past positions. This will help us see your potential impact at StudySmarter.

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at OSI Systems, Inc.

Know Your Quality Standards

Familiarise yourself with ISO, AS, and other relevant quality standards before the interview. Be ready to discuss how you've applied these in your previous roles, especially in relation to continuous improvement and compliance.

Showcase Your Leadership Skills

Prepare examples that highlight your leadership experience in quality assurance. Think about times when you led a team through a quality initiative or resolved a significant issue. This will demonstrate your ability to drive cultural and operational change.

Understand the Company’s Products

Research Rapiscan Systems and their product offerings. Knowing their technologies and how they impact quality assurance will help you tailor your responses and show genuine interest in the role.

Prepare for Scenario Questions

Anticipate questions about handling complaints, conducting root-cause analysis, and implementing corrective actions. Practise articulating your thought process and the steps you would take in various scenarios to showcase your problem-solving skills.