Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide on-site support for advanced cargo inspection systems across Europe.
- Company: Join Rapiscan Systems, a leader in detection technology.
- Benefits: Competitive salary, travel opportunities, and hands-on technical experience.
- Other info: Dynamic role with potential for global travel and career advancement.
- Why this job: Make a difference by combating security threats while travelling internationally.
- Qualifications: Engineering qualification and knowledge of hydraulic, electrical, and IT systems required.
The predicted salary is between 36000 - 60000 £ per year.
Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud.
We are seeking a skilled and dedicated Field Service/Support Engineer to provide high-visibility technical support for our Cargo Vehicle Inspection (CVI) and RTT X-ray Detection Scanner systems across Belgium, Northern France, and Germany. This role involves on-site installation, diagnostics, maintenance, and repair of complex equipment and systems, ensuring optimal operational quality and customer satisfaction.
Responsibilities
- Deliver on-site support for CVI and RTT systems, including installation, troubleshooting, maintenance, and overhaul of hardware and software components.
- Diagnose and resolve technical issues across hydraulic, electrical, electro-mechanical, and IT subsystems.
- Act as the primary technical liaison between the company and customers, providing guidance on system operation and maintenance.
- Respond to third-line technical support requests from field engineers, distributors, and customer representatives.
- Provide post-acceptance and defect liability support for mobile and airport cargo inspection systems.
- Participate in the installation of static, gantry, and portal CVI/RTT systems as part of a dedicated team.
- Maintain accurate technical documentation, including service reports, engineering change requests, and database entries.
- Travel internationally up to 80% of the time, including Euro Tunnel, Dover to Poole.
Qualifications
- BTEC, C&G or HNC or similar qualification in an engineering discipline.
- Knowledge of hydraulic, electrical and electro/mechanical systems.
- Knowledge of IT Networking solutions, CCNP or Similar.
- Knowledge of integrated IT systems including PLC, HV systems and/or radar.
- As a Field Service Engineer, you will be expected to travel on a Global basis, at times at relatively short notice and to challenging destinations. Experience in a similar environment would be advantageous.
Field Services Engineer - Euro Tunnel (Kent) in London employer: OSI Systems, Inc.
Contact Detail:
OSI Systems, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer - Euro Tunnel (Kent) in London
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend local engineering meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Field Services Engineer role.
✨Tip Number 2
Prepare for the technical interview by brushing up on your knowledge of hydraulic, electrical, and electro-mechanical systems. We recommend doing some hands-on practice or even setting up mock interviews with friends to get comfortable discussing your expertise.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to share specific examples of how you've diagnosed and resolved technical issues in the past. We want to see your thought process and how you tackle challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board!
We think you need these skills to ace Field Services Engineer - Euro Tunnel (Kent) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Services Engineer role. Highlight your relevant experience with hydraulic, electrical, and electro-mechanical systems, as well as any IT networking skills you have. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Be sure to mention your willingness to travel and any previous experience in similar environments.
Showcase Your Technical Skills: In your application, don't forget to showcase your technical skills and qualifications. Mention any relevant certifications like BTEC or HNC, and provide examples of how you've successfully diagnosed and resolved technical issues in the past. We love seeing real-world applications of your expertise!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to submit all your documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at OSI Systems, Inc.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of hydraulic, electrical, and electro-mechanical systems. Be ready to discuss specific examples from your past experiences where you've successfully diagnosed and resolved technical issues. This will show that you’re not just familiar with the theory but can apply it in real-world situations.
✨Show Off Your Customer Skills
As a Field Service Engineer, you'll be the face of the company to customers. Prepare to share stories about how you've effectively communicated technical information to non-technical clients. Highlight any experience you have in providing exceptional customer service, as this is key to ensuring customer satisfaction.
✨Be Ready for Travel Talk
Since this role involves significant travel, be prepared to discuss your flexibility and willingness to travel internationally. Share any previous experiences where you’ve had to adapt quickly to new environments or work under pressure, especially in challenging locations.
✨Document Your Achievements
Bring along examples of your technical documentation skills. Whether it's service reports or engineering change requests, being able to demonstrate your attention to detail and organisational skills will set you apart. Consider discussing how you maintain accurate records and why it’s important in your line of work.